Field Service Tech I: Fiber & Home Installations

Block Communications, Inc.; Amory (MS); On-site; USD 35,000 - 42,000; Full time

Job summary

MaxxSouth Broadband in Amory, MS is seeking a Field Service Technician I to install and activate fiber and coaxial drop systems from the tap to the customer’s home. You’ll ensure proper grounding, signal termination, and educate customers on home equipment.

As the first step in a three-tier progression, you’ll gain hands-on experience with HSD, ONT and streaming devices, read design maps, troubleshoot service issues, and work in varying weather conditions while following safety guidelines.

Qualifications

• High School diploma or GED required.
• Formal electronics training or SCTE/NCTI certification preferred.
• 1 year in telecom industry preferred.

Responsibilities

• Plan and execute network installations based on customer orders and specs.
• Install, reconnect, disconnect customer premises equipment (HD/DVR/DIG).
• Install high-speed data, wireless, and fiber to the home (ONT, streaming devices).
• Read system design maps and document configurations.

Skills

Customer service

Troubleshooting

Reading maps/blueprints

Electrical basics

Education

High School diploma or equivalent

NCTI/SCTE certification

Job description

MaxxSouth Broadband in Amory, MS is seeking a Field Service Technician I to install and activate fiber and coaxial drop systems from the tap to the customer’s home. You’ll ensure proper grounding, signal termination, and educate customers on home equipment.

As the first step in a three-tier progression, you’ll gain hands-on experience with HSD, ONT and streaming devices, read design maps, troubleshoot service issues, and work in varying weather conditions while following safety guidelines.