Fiber Field Technician I — Local Care & Growth

MaxxSouth Broadband; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

MaxxSouth Broadband is hiring a Universal Technician I (Field Service Technician) to install and activate fiber and coaxial drop systems from the tap to the customer’s home. You will educate customers on home equipment and work in varied outdoor/indoor environments, adapting to weather conditions.

This entry-level role advances to Technician II within three months upon SCTE course completion, with opportunities for hands-on training and certification support in a fast-growing regional telecom.

Qualifications

• High School diploma, GED, or equivalent – required.
• Formal electronics training, NCTI, SCTE Certification – preferred.
• 1 year of experience in the telecommunications industry – preferred.

Responsibilities

• Plan and execute network installations based on customer orders and technical specifications.
• Install new connects, reconnects, disconnects, and customer premise equipment (HD/DVR/DIG).
• Install high-speed data (HSD), wireless systems, and fiber to the home (including ONT and streaming devices).
• Read and interpret system design maps, blueprints and document configurations.
• Troubleshoot and resolve service issues using diagnostic strategies; as well as testing circuits and equipment to verify service.
• Operate company vehicle and equipment safely (e.g., ladders, bucket trucks, while maintaining and managing inventory of equipment and supplies).
• Follow all company policies, including EEO and safety guidelines.

Education

High School diploma/ GED/ equivalent

Electronics training (NCTI SCTE Certification)

1 year telecommunications industry experience

Job description

MaxxSouth Broadband is hiring a Universal Technician I (Field Service Technician) to install and activate fiber and coaxial drop systems from the tap to the customer’s home. You will educate customers on home equipment and work in varied outdoor/indoor environments, adapting to weather conditions.

This entry-level role advances to Technician II within three months upon SCTE course completion, with opportunities for hands-on training and certification support in a fast-growing regional telecom.