Field Service Tech I, Busbar- Ashburn

Vertiv Group Corporation; Ashburn (VA); On-site; USD 61,000 - 76,000; Full time

Benefits offered by this job

Merit increases

Annual bonus and stock

Profit sharing

Travel and/or car expenses

Medical

Dental

Vision

Disability

PTO

Holiday pay

401k

Job summary

Vertiv Group Corporation is seeking a Field Technician to assist in startup commissioning, integration, emergency service, and troubleshooting of 480VAC bus duct systems and related metering communications. The role emphasizes customer rapport, safety, and timely reporting, with responsibilities across field service and continuous improvement.

The successful candidate will work to deliver a first-time fix, manage their schedule, and operate in a demanding environment with lifting and outdoor

Qualifications

• High School Diploma or GED required.
• ASMET preferred.
• 1+ years of hands-on electrical environment.
• Basic training in electrical theory and technologies.
• Basic knowledge with electrical/electronic test equipment and fundamentals.
• Mechanical aptitude.
• MS Outlook, Word, and Excel skills.
• Valid driver’s license required.
• Foster a Customer-First Mindset.
• Vision abilities required: close, distant, color, peripheral, depth perception.

Responsibilities

• Assist in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications.
• Establish and maintain rapport with customers, co-workers, sales representatives and others.
• Evaluate operating conditions of equipment.
• Interact with all levels of internal and external customers.
• Manage one's own schedule and respond to emergency calls.
• Strive for a 'first time fix' for equipment.
• Provide accurate and timely communication and time reporting.
• Monitor and ensure safety policy compliance.
• Support reporting of timecards and expenses.
• Drive Continuous Improvement.

Skills

Electrical hands-on

Electrical theory

Electrical test equipment

Mechanical aptitude

MS Office

Customer mindset

Vision abilities

Education

ASMET

High School Diploma or GED

Job description

POSITION SUMMARY

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

RESPONSIBILITIES

• A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB and communications.
• The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
• Ability to evaluate the operating conditions of equipment
• Ability to interact comfortably with all levels of internal and external customers
• Must have the ability and self-motivation to manage one's own schedule
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
• Provide accurate and timely reporting of timecards, expense reports, etc
• Drive Continuous Improvement

QUALIFICATIONS

• High School Diploma or GED
• ASMET
• 1+ years of hands-on electrical environment
• Basic training in electrical theory and technologies.
• Basic knowledge with electrical/electronic test equipment and fundamentals
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Valid driver’s license is required
• Foster a Customer-First Mindset
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

PHYSICAL & ENVIRONMENTAL DEMANDS

• Medium Lifting (30 Ibs. – 45 Ibs.)
• Heavy Lifting (over 50 Ibs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)
• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

TIME TRAVEL REQUIRED

• 80%

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Benefits

• merit increases, annual bonus and stock
• profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization
• medical
• dental
• vision
• disability
• PTO
• holiday pay
• 401k

The anticipated salary range for this role in the VA locality is between $61,122 to $76,435 per year—salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.