Field Service Tech I, Busbar

Vertiv Group Corporation; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Vertiv seeks a Field Technician to support start-up commissioning, integration, emergency service, and troubleshooting of 480VAC electrical bus duct systems (iMPB, HPB, TOB) and metering communications. You will work to establish strong customer relations while coordinating with CRC, supervisors, and management.

The role requires 1+ year hands-on electrical experience, ASMET and basic electrical theory knowledge, plus a valid driver’s license.

Qualifications

• High School Diploma or GED required.
• ASMET certification preferred.
• 1+ years in an electrical environment.
• Basic training in electrical theory and technologies.
• Ability to use electrical/electronic test equipment.
• Mechanical aptitude and computer skills (Outlook/Word/Excel).
• Valid driver’s license required.
• Able to meet vision requirements for the role.

Responsibilities

• Assist in start-up commissioning, integration, and emergency service of Vertiv 480VAC systems.
• Troubleshoot Vertiv iMPB, HPB, TOB and metering communications.
• Establish and maintain rapport with customers and colleagues.
• Evaluate operating conditions of equipment and communicate findings.
• Manage own schedule and respond to emergency calls.
• Aim for first-time fixes and provide timely reporting.
• Comply with safety policies and report timecards/expenses.
• Support continuous improvement initiatives.

Skills

Electrical experience

Electrical theory training

Mechanical aptitude

MS Outlook

MS Word

MS Excel

Driver's license

Vision requirements

Education

ASMET

Tools

Electrical test equipment

Job description

POSITION SUMMARY

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

RESPONSIBILITIES

• A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB and communications.
• The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
• Ability to evaluate the operating conditions of equipment
• Ability to interact comfortably with all levels of internal and external customers
• Must have the ability and self-motivation to manage one's own schedule
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
• Provide accurate and timely reporting of timecards, expense reports, etc
• Drive Continuous Improvement

QUALIFICATIONS

• High School Diploma or GED
• ASMET
• 1+ years of hands-on electrical environment
• Basic training in electrical theory and technologies.
• Basic knowledge with electrical/electronic test equipment and fundamentals
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Valid driver’s license is required
• Foster a Customer-First Mindset
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

PHYSICAL & ENVIRONMENTAL DEMANDS

• Medium Lifting (30 Ibs. – 45 Ibs.)
• Heavy Lifting (over 50 Ibs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)
• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

TIME TRAVEL REQUIRED

• 80%

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development