Field Service Tech – Gaming Equipment (Home Start, Vehicle)

Accel Entertainment, Inc.; Kankakee (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vision and dental

401(k) with match

Paid time off

Paid holidays

Employee Assistance Program (EAP)

Job summary

Accel Entertainment, Inc. is seeking field technicians to service gaming devices, ATMs, and amusement equipment across bars, restaurants and related venues. You will load supplies, repair equipment, and assist in other areas as needed in a fast-paced environment.

The role requires strong customer service, effective communication, and problem-solving skills, plus a valid driver’s license and 21+ age. Company provides vehicle, fuel card and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Terminal Handler's License costs covered by the company.
• ATM, amusement, gaming or other electronic/mechanical aptitude.
• Ability to communicate effectively and follow written or verbal instruction.
• Valid driver's license.
• Minimum of 21 years of age.

Responsibilities

• Maintain and repair gaming devices, ATMs, amusement equipment, and redemption devices.
• Load and unload supplies and assist in other areas as needed.
• Respond to service calls and troubleshoot issues in a timely manner.
• Interact with clerks, restaurant staff, management, and customers to solve issues.
• Manage inventory to ensure parts are available when repairs are needed.
• Complete all necessary documentation for device entry and logs.

Skills

Customer Service

Communication

Problem Solving

Analytical Skills

Computer Literacy

Driver's License

Teamwork

Physical Fitness

Education

High school diploma or equivalent

Tools

ATMs

Electronic Equipment

HVAC/ Low Voltage Aptitude

Job description

Accel Entertainment, Inc. is seeking field technicians to service gaming devices, ATMs, and amusement equipment across bars, restaurants and related venues. You will load supplies, repair equipment, and assist in other areas as needed in a fast-paced environment.

The role requires strong customer service, effective communication, and problem-solving skills, plus a valid driver’s license and 21+ age. Company provides vehicle, fuel card and comprehensive benefits.