Field Service Tech: Emissions Detection & Analytics

ABB Inc.; Missouri; Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Life insurance

Parental leave

Paid holidays

Short-term disability

Long-term disability

401(k)

Employee discount

Job summary

ABB Inc. is seeking a Field Service Technician to support AMLD Survey Operations across Missouri. You will operate specialized equipment to locate emissions, conduct on-foot surveys, and log precise results while collaborating with multiple service regions.

The role requires travel up to 75% and strong customer-facing communication. Ideal candidates have a high school diploma, at least 1 year in a technical support field role, and the ability to obtain an Operator Qualified status after

Qualifications

• High School Diploma/GED is required.
• 1+ years of field experience in a customer facing technical support role is required.
• Ability and willingness to travel up to 75% as required.
• Ability and willingness to possess and maintain a valid passport and driver's license.
• Prior experience in the natural gas utility industry, with a focus on sustainability initiatives, technological innovations, and regulatory compliance, is desirable.
• Proven ability to cultivate strong customer relationships and adeptly convey technical information to non-technical audiences.
• Demonstrated capacity to collaborate across cross-functional teams, including R&D, Product Management, Sales, and Business Development.
• Proficiency in using computers and relevant software is required; must pass an evaluation to become Operator Qualified.

Responsibilities

• Operate vehicles equipped with methane/ethane sensors to identify emissions across survey areas.
• Conduct on-foot surveys, detect emissions, grade findings, and log results.
• Provide coverage across four service regions to balance workload and meet commitments.
• Work with gas utility customers to identify and solve operational issues and communicate timelines.
• Provide expert technical support in diagnosing and troubleshooting equipment issues.
• Perform field service tasks including installations, repairs, and preventive maintenance of ABB equipment.
• Record findings and create detailed reports and documentation of field activities.
• Complete field service reports, timesheets, expense reports, and other documentation in a timely manner.

Skills

Travel up to 75%

Customer facing

Strong communication

Operator Qualified (training)

Education

High School Diploma/GED

Job description

ABB Inc. is seeking a Field Service Technician to support AMLD Survey Operations across Missouri. You will operate specialized equipment to locate emissions, conduct on-foot surveys, and log precise results while collaborating with multiple service regions.

The role requires travel up to 75% and strong customer-facing communication. Ideal candidates have a high school diploma, at least 1 year in a technical support field role, and the ability to obtain an Operator Qualified status after