Field Service Tech: Coffee/Espresso & Combi-Ovens

Smart Care Solutions; New York (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401K Company Match

PTO

Holidays and Floating Holidays

Medical, Dental, Vision

Company Vehicle and Fuel card

Repair/Service Tools

Cellphone

Training Provided

Over Time Opportunities

Job summary

Smart Care Solutions in New York, NY is seeking a Field Service Technician for coffee/espresso machines and combi-ovens. The role covers installation, repair, and preventive maintenance of commercial restaurant equipment in the NYC area.

Join a growing team with paid training, a $1,000 sign-on bonus, a company vehicle, and comprehensive benefits. You will troubleshoot issues, schedule parts, and document service activities to ensure customer satisfaction.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics.
• Ability to understand, read, and utilize a multimeter.
• Basic understanding and skill set of MS Office.

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Skills

Troubleshoot

Electrical basics

Schematics

Multimeter

Documentation

Driver's license

Tools

MS Office

Job description

Smart Care Solutions in New York, NY is seeking a Field Service Technician for coffee/espresso machines and combi-ovens. The role covers installation, repair, and preventive maintenance of commercial restaurant equipment in the NYC area.

Join a growing team with paid training, a $1,000 sign-on bonus, a company vehicle, and comprehensive benefits. You will troubleshoot issues, schedule parts, and document service activities to ensure customer satisfaction.