Field Service Tech – CNC & Laser Systems (90% Travel)

Software Placement Group; Chicago (IL); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with match

Paid time off (15 days)

Job summary

Software Placement Group is expanding its nationwide field service team to install, commission, and troubleshoot CNC machinery and laser equipment at customer sites. The role requires extensive travel and a commitment to safety, accuracy, and strong customer service.

The position offers full-time employment with overtime potential and a comprehensive benefits package, including medical/dental/vision coverage and a 401k plan. Travel and field-based work are central to daily duties and success.

Qualifications

• Willing to travel 90-100% of the time.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to understand and use I/O structures for troubleshooting.

Responsibilities

• Support service staff by servicing equipment at customer sites.
• Install new equipment at customer sites.
• Provide solutions for on-site equipment service and repairs.
• Document all service performed and future needs.
• Maintain customer satisfaction and professional communication.
• Demonstrate company software capabilities to customers.
• Prepare timesheets, service reports, and installation forms promptly.
• Track expenses and complete expense reports.
• Adhere to OSHA/MIOSHA guidelines and maintain safety.
• Coordinate with other departments as necessary.
• Work overtime as required by workload and customer needs.
• Perform additional duties as assigned by management.

Skills

Travel readiness

Microsoft Office

Technical troubleshooting

Tools

Electrical testing equipment

Electronic instrumentation

Job description

Software Placement Group is expanding its nationwide field service team to install, commission, and troubleshoot CNC machinery and laser equipment at customer sites. The role requires extensive travel and a commitment to safety, accuracy, and strong customer service.

The position offers full-time employment with overtime potential and a comprehensive benefits package, including medical/dental/vision coverage and a 401k plan. Travel and field-based work are central to daily duties and success.