Field Service Tech - Agriculture & Construction Equipment

Kingline Equipment, Inc.; Dothan (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Company paid training programs

Health and retirement plans

Paid time off

Uniform allowance

Attendance bonus

Uniform allowance

Training for advancement

Job summary

A leading equipment repair company in Dothan, Alabama, is seeking skilled technicians for mobile repairs and general maintenance of agriculture and construction equipment. Candidates should have strong diagnostic abilities and be committed to quality and customer service. The position offers competitive pay based on experience, company-paid training, health and retirement plans, paid time off, and other notable benefits including a service truck and attendance bonus.

Qualifications

• Must continually be able to lift and handle heavy loads up to 70 lbs.
• Good eyesight (correctable to 20/20) and normal hearing for diagnostics.
• Utilize dealer-provided electronic service tools
• Maintain safety and quality standards

Responsibilities

• Perform mobile repairs within established time parameters.
• Maintain an orderly and clean company truck and shop.
• Establish and maintain positive working relationships with customers.
• Respond promptly to customer needs and manage difficult customer situations
• Complete and submit work orders as directed
• Study and review all relevant product repair updates
• Report faulty equipment or hazards to the service manager
• Meet with supervisor to discuss weekly repair trends, comebacks, and service problems

Skills

Mobile repair

Diagnosing and repairing equipment

Safety and security procedures

Attention to detail

Customer service

Tools

Electronic service tools

Job description

General Requirements:

• Mobile repair and general maintenance for agriculture and construction equipment.
• Responsibilities include diagnosing and repairing equipment efficiently.
• Utilize electronic service tools provided by the dealer.
• Continually improving technical and product knowledge by attending training provided by dealership/manufacturer.
• Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality.
• Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
• Contribute to building a positive team attitude with other departments in the organization.
• Follow instructions and promptly respond to management direction.
• Work with integrity, always upholding company values.
• Perform related responsibilities/accountabilities as required or directed.
• Must continually be able to lift and handle heavy loads up to 70 lbs.
• Must have good eyesight (correctable to 20/20) and normal hearing for diagnostics and troubleshooting equipment.

Daily Duties and Responsibilities:

• Perform mobile repairs within the time parameters as established by flat rate time or billed time with the proper diagnosis.
• Maintain an orderly and clean company truck. Also, assist in keeping the entire shop orderly and clean.
• Establish and maintain a positive working relationship with employees, vendors, and customers.
• Respond promptly to customer needs and manage difficult customer situations.
• Complete and submit work orders as directed.

Weekly Duties and Responsibilities:

• Study and review all relevant product repair updates.
• Report any faulty equipment or hazards to the service manager.
• Meet with supervisor to discuss the weekly repair trends, comebacks, and service problems.

Pay and Benefits:

• Truck with service body and equipment.
• Pay is based on experience - Level 1, Level 2, Level 3.
• Company paid training programs for advancement .
• Health and retirement plans.
• Paid time off.
• Paid Holidays.
• Attendance bonus P.T.O. program.
• Uniform Allowance.
• Drug Test and clean driving record required.