Field Service Support Technician

Jobtailor

Pennsylvania

On-site

USD 60,000 - 80,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Jobtailor is seeking an on-site Electromechanical Service Technician in Pennsylvania to maintain and repair mail processing equipment. You will troubleshoot hardware and software, install configurations, perform upgrades, and document maintenance activities for customers and internal teams.

The role requires 2–5 years in technical support or maintenance of automated electromechanical systems, with CompTIA A+ and Electromechanical Technician certifications preferred.

Qualifications

Requires 2-5 years of experience in technical support or maintenance on automated electromechanical equipment, preferably in the mail or logistics industry.
Must have high school diploma or equivalent.
Required Certifications: CompTIA A+ or equivalent hardware support certification.
Electromechanical Technician Certification or equivalent (e.g., ETA, IPC).
OSHA 10/30 Certification for safety compliance.

Responsibilities

Ensures reliable operation of mail processing equipment through troubleshooting, diagnostics, maintenance, and repair activities.
Resolves hardware, software, and system issues to minimize customer downtime and operational disruptions.
Supports installation, configuration, upgrades, and lifecycle maintenance of mail processing systems and equipment.
Partners with customers and cross-functional teams to identify root causes and implement effective technical solutions.
Maintains accurate service documentation, maintenance records, and compliance-related reporting.
Ensures compliance with safety, quality, and operational standards across all service activities.
Support on-call and emergency response activities to restore equipment functionality and minimize operational disruptions.

Skills

Troubleshooting

Diagnostics

Maintenance

Repair

Installation

Configuration

Upgrades

Lifecycle Maintenance

Root Cause Analysis

Technical Solutions

Customer Partnership

Cross-Functional Collaboration

Education

High school diploma or equivalent

CompTIA A+ Certification

Electromechanical Technician Certification

OSHA 10/30 Certification

Valid Driver’s License

Tools

Mail Processing Equipment

Automated Systems

Job description

Ensures reliable operation of mail processing equipment through troubleshooting, diagnostics, maintenance, and repair activities.
Resolves hardware, software, and system issues to minimize customer downtime and operational disruptions.
Supports installation, configuration, upgrades, and lifecycle maintenance of mail processing systems and equipment.
Partners with customers and cross-functional teams to identify root causes and implement effective technical solutions.
Maintains accurate service documentation, maintenance records, and compliance-related reporting.
Ensures compliance with safety, quality, and operational standards across all service activities.
Support on-call and emergency response activities to restore equipment functionality and minimize operational disruptions.

Requirements

2-5 years of experience in technical support or maintenance on automated electromechanical equipment, preferably in the mail or logistics industry
High school diploma or equivalent
Required Certifications: CompTIA A+ or equivalent hardware support certification.
Electromechanical Technician Certification or equivalent (e.g., ETA, IPC)
OSHA 10/30 Certification for safety compliance
Valid Driver’s License
Ability to obtain customer-required clearances, site certifications and training.

Core Competencies

Demonstrates expertise in troubleshooting, maintenance, and repair of automated electromechanical equipment, ensuring compliance with safety and operational standards. Proficient in service documentation and customer support to minimize downtime and enhance operational efficiency.

Highest-signal resume keywords