Field Service Support Technician

Milacron; Columbus (OH); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to provide exceptional service for plastic injection and extrusion equipment. This role involves extensive travel, with the opportunity to work on cutting-edge technology in a dynamic environment. You will be responsible for troubleshooting, maintenance, and installation, ensuring that equipment operates at peak performance. The ideal candidate will have strong mechanical and electrical skills, along with a commitment to customer satisfaction. Join a forward-thinking team that values innovation and offers a supportive work culture, where your expertise will significantly impact our clients' success.

Benefits

$3000 sign-on bonus

Per diem

Company vehicle

Credit card provided

Home on most weekends

Qualifications

• 2+ years of experience in hydraulics, mechanics, and electrical systems.
• Ability to read mechanical blueprints and electrical schematics.

Responsibilities

• Troubleshoot and repair plastic injection/extrusion equipment.
• Perform scheduled preventative maintenance activities.

Skills

Hydraulics

Mechanics

Electrical Systems

Troubleshooting

Computer Skills

Education

High School Diploma or Equivalent

Tools

Sales Force

ADP

Concur

Online/Offline Applications

Job description

Field Service Support Technician page is loaded

Field Service Support Technician

Apply remote type Remote locations All - Ohio Milacron time type Full time posted on Posted 17 Days Ago job requisition id R-4965 Shift 1 (United States of America)

Position Summary:

$3000 sign-on bonus! 100% travel but home on most weekends! Per diem, company vehicle, credit card provided!

*NOT an IT Tech role*

Milacron is looking for a Field Service Technician to join our team in Northeast/Northwest OH and surrounding areas. As a Field Service Technician, you will be responsible for providing quality installations, maintenance, and repairs of plastic injection/extrusion equipment. Breakdowns will require troubleshooting of mechanical, hydraulic, and electrical components and circuits.

Work You’ll Do:

• Troubleshoot and repair plastic injection/extrusion equipment using online/offline applications (Industry 4.0/ Automation studio).
• Perform schedule preventative maintenance activities on equipment.
• Effectively interface with customers in repairing equipment as needed.
• Evaluate and make recommendations regarding required repairs.
• Install computer software programs to manufactured machines.
• Load programs into equipment.
• Utilize administrative tools (Concur, Sales Force, ADP).
• Properly fill out start up sheets, calibration certificates, and PM documents.
• Other duties may be assigned.

Team:

• This role will be part of the Aftermarket Service team and report directly to the Service Business Manager.

Basic Qualifications:

• 2+ years of experience working with hydraulics, mechanics, electrics, controls, and/or similar skillsets.
• Willingness to travel and work overtime as necessary.
• Willingness to be out a week at a time. Possibility of 2 weeks if required.
• Willingness to train/extended stay in Batavia, Ohio where our assembly headquarters is located.
• Ability to read mechanical blueprints and electrical schematics.
• Possess an active driver’s license and free of any restrictions related to driving offenses and based on initial and annual driver MVR reviews as defined by our fleet policy.

Preferred Qualifications:

• 2+ years of experience working with plastic injection/extrusion equipment or similar types of equipment or machine tool.
• Good overall mechanical, electrical, and computer skills.

Physical Demands:

• To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 50 lbs. Specific vision abilities may include the employee’s ability to see near and far distances.
• Must be comfortable in working in heights (on occasion).

Who we are:

Milacron is a global leader in the manufacture, distribution, and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are a global company with a full-line product portfolio that includes injection molding and extrusion equipment. We maintain strong market positions across these products in addition to specializing in maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. This includes brand X machines where applicable. Our strategy is to deliver highly customized equipment, components, and service to our customers throughout the lifecycle of their plastic processing technology systems. Milacron is an operating company of Bain.

EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.