Field Service Support Specialist — Data & Admin Focus

S&C Electric Company; Dallas (TX); On-site; USD 45,000 - 59,000; Full time

Job summary

S&C Electric Company in Dallas, Texas, is seeking a Field Service Support Specialist to support service staff and customers. You will provide administrative and analytical support, process orders in Oracle, and maintain data in Salesforce while helping build reporting capabilities.

The role emphasizes data accuracy, inventory control, and safe material handling. A high school diploma and at least 3 years of relevant experience are required; on-site schedule is Monday–Friday, 8:00 am–5:00 pm,

Qualifications

• Completion of high school
• Minimum 3 years of relevant experience
• Capable of embracing diversity and equity in the workplace
• Excellent organizational, prioritization, problem-solving and multi-tasking skills
• Adaptable to changing business needs
• Team player with high level of dedication

Responsibilities

• Maintain organized filing systems (electronic and physical) for easy information retrieval
• Process paperwork, forms, reports, and documentation accurately and on time
• Book meeting rooms, arrange catering, prepare agendas, and support meeting minutes
• Handle incoming and outgoing correspondence including email, mail, and courier deliveries
• Prepare and format documents, reports, spreadsheets, and presentations
• Update internal databases, logs, and tracking tools to ensure data accuracy
• Maintain confidentiality and manage sensitive information
• Provide general administrative support for day-to-day operations
• Enter, update, and verify data in various systems and databases
• Process orders, accept POs in Oracle, validate details
• Complete and maintain Quotes in Salesforce
• Maintain customer accounts and ensure accuracy
• Coordinate internal orders related to emergency stock replenishment and service requests
• Review documents for completeness, correct errors, and ensure quality data
• Follow data entry procedures and quality standards
• Monitor inventory levels and reconcile records
• Assist with shipping, receiving, labeling, and recording materials
• Support returns, repairs, and warranty-related processes
• Operate forklifts and other material handling equipment as required
• Participate in team meetings and contribute to improvements

Skills

Administrative skills

Data entry

Inventory management

Material handling

Communication

Team player

Education

High School Diploma

Tools

Oracle

Salesforce

ERP systems

Job description

S&C Electric Company in Dallas, Texas, is seeking a Field Service Support Specialist to support service staff and customers. You will provide administrative and analytical support, process orders in Oracle, and maintain data in Salesforce while helping build reporting capabilities.

The role emphasizes data accuracy, inventory control, and safe material handling. A high school diploma and at least 3 years of relevant experience are required; on-site schedule is Monday–Friday, 8:00 am–5:00 pm,