Field Service Supervisor - Lead Technicians, Safety & Growth

Shermco Industries; Phoenix (AZ); On-site; USD 69,000 - 110,000; Full time

Job summary

Shermco Industries is seeking a Field Service Supervisor to lead a team of 5 to 10 Field Service Technicians in Phoenix, AZ. The role involves supervision, hands-on work as a technician when needed, and coordination with the Field Service Manager to meet safety, quality and schedule requirements.

The position emphasizes safety-first leadership, development of technicians, and ensuring projects are completed within scope and budget. Overnight travel is required as part of field duties.

Qualifications

• Must be able to lead a team of technicians and drive performance.
• Strong safety mindset and adherence to EHS policies in all tasks.
• Excellent communication with field staff, customers, and management.
• Solid technical knowledge related to field service work and supervision.
• Experience in training, career development, and performance coaching.

Responsibilities

• Lead by example and supervise 5–10 Field Service Technicians.
• Provide work direction to ensure jobs are completed per scope and budget.
• Ensure technicians have tools and equipment needed to be successful.
• Conduct weekly safety training reviews and enforce EHS policies.
• Perform technical skills assessments and develop training plans for technicians.
• Deliver timely and accurate customer service and change orders.

Skills

Team leadership

Safety

Communication

Technical proficiency

Training and development

Education

NETA 2/3/4

Tools

Microsoft Office

Job description

Shermco Industries is seeking a Field Service Supervisor to lead a team of 5 to 10 Field Service Technicians in Phoenix, AZ. The role involves supervision, hands-on work as a technician when needed, and coordination with the Field Service Manager to meet safety, quality and schedule requirements.

The position emphasizes safety-first leadership, development of technicians, and ensuring projects are completed within scope and budget. Overnight travel is required as part of field duties.