Field Service Supervisor – Electrical & Maintenance

Cubic Digital Intelligence; Boston (MA); On-site; USD 92,000 - 106,000; Full time

Job summary

Cubic is seeking a senior field service professional to oversee repair and maintenance of equipment at client sites, applying electrical theory to test and modify control systems. This role typically works under general supervision, with strong decision-making responsibilities.

The incumbent will lead technicians, plan daily activities, analyze maintenance data to improve reliability, and collaborate with engineering to address complex issues.

Qualifications

• Bachelor’s degree with at least five years of related experience.
• Experience leading or coordinating technical teams in field service, maintenance, or installation.
• Excellent customer service and troubleshooting skills.
• Strong technical and mechanical aptitude.
• Willing to travel to field sites; valid driver’s license is required.
• Ability to work on equipment and adapt to remote field site environments.

Responsibilities

• Oversee field equipment set-up, installation, commissioning, repair, and ongoing maintenance activities.
• Plan, prioritize, and coordinate daily work activities, technician assignments, testing, troubleshooting, and repair.
• Analyze corrective maintenance data, identify recurring trends and root causes, and implement effective solutions.
• Provide technical guidance to field personnel using test equipment, schematics, wiring diagrams, maintenance manuals, and related tools.
• Coordinate the flow, availability, and deployment of materials, supplies, tools, machinery, and equipment.
• Develop and update maintenance procedures, manuals, work instructions, and records for audit readiness.
• Implement and support technical training programs related to equipment testing and preventive maintenance.
• Conduct quality reviews of maintenance activities and records.

Skills

Customer service

Troubleshooting

Technical aptitude

Team leadership

Education

Bachelor’s degree

Job description

Cubic is seeking a senior field service professional to oversee repair and maintenance of equipment at client sites, applying electrical theory to test and modify control systems. This role typically works under general supervision, with strong decision-making responsibilities.

The incumbent will lead technicians, plan daily activities, analyze maintenance data to improve reliability, and collaborate with engineering to address complex issues.