Field Service Supervisor - Coffee Equipment

Daiohs First Choice; Sterling (VA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Hourly pay $24–$26

Monthly bonus opportunities

401(k) and company matching

Medical, Dental and Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life insurance

Paid vacation and sick time

9 paid holidays

Job summary

Daiohs USA is seeking a Service Technician Supervisor to join our team in Sterling, VA. You will oversee service activities, maintain equipment, and ensure timely, accurate documentation while delivering top-notch customer support.

The role requires a high school diploma or equivalent, a valid driver's license, and a willingness to step into route duties when needed. Competitive hourly pay and benefits accompany this position.

Qualifications

• High school diploma or equivalent.
• Past Experience is a plus.
• Valid Driver's License.

Responsibilities

• Perform scheduled and unscheduled service activities, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations.
• Understand the specifications, products, and service requirements for all accounts.
• Instruct customers on equipment use and respond to inquiries about equipment.
• Complete service calls and related paperwork accurately and timely.
• Turn in money, checks, receipts, and other documentation generated by service calls daily.
• Refurbish and repair coffee equipment for customer sites.
• Ensure service vehicle maintenance and have a valid driver's license.
• Assist with route duties during vacations or absences of drivers.
• Maintain and clean the service area and organize parts inventory.
• Prepare records such as service orders and inventory reports.

Education

High school diploma or equivalent

Job description

Daiohs USA is seeking a Service Technician Supervisor to join our team in Sterling, VA. You will oversee service activities, maintain equipment, and ensure timely, accurate documentation while delivering top-notch customer support.

The role requires a high school diploma or equivalent, a valid driver's license, and a willingness to step into route duties when needed. Competitive hourly pay and benefits accompany this position.