Field Service Supervisor

Monster Beverage; Montgomery (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness programs

401K match

Life Insurance

Vacation pay

Tuition reimbursement

Employee assistance

Competitive compensation

Job summary

Coca-Cola Beverages Florida is seeking a Field Service Supervisor to oversee daily operations in Tampa, FL. You will coach a service team, manage schedules, and drive performance improvements across the organization.

Responsibilities include ensuring KBI targets, analyzing performance data, and coordinating with customers to resolve issues. This role requires strong leadership, communication, and operational excellence in a fast-paced environment.

Qualifications

• High School Diploma (required).
• At least 2 years of supervisory experience.
• Ability to analyze and interpret spreadsheets/business data.
• Positive people leader with demonstrated ability to drive results cross‑functionally.
• Excellent communication skills.

Responsibilities

• Oversee daily operations and schedule management.
• Coach and develop the Field Service team.
• Address operational issues and ensure timely resolution.
• Set and ensure KBI targets and goals are met.
• Drive initiatives and results.
• Audit employee performance.
• Review report data to analyze results.
• Enter data into business systems.
• Liaise with customers to respond to issues and gather feedback.
• Provide leadership and guidance to the team.
• Accountable for delivering Field Service vision and strategy.
• Drive employee engagement and organizational health.
• Translate company data to monitor results and improve productivity through technology, training, and process improvement (e.g., 5S & Lean).
• Enhance customer relations.

Skills

Leadership

Data analysis

Cross-functional collaboration

Problem solving

Communication

Education

High School Diploma

Bachelor’s Degree

Tools

Outlook

Excel

SAP

Job description

Field Service Supervisor

Responsible for overseeing daily operations of the Field Service team in Tampa, managing schedules, coaching and developing staff, addressing operational issues, and ensuring KBI targets and goals are met. Drives initiatives, audits performance, reviews data, and records information in business systems.

Responsibilities

• Oversee daily operations and schedule management.
• Coach and develop the Field Service team.
• Address operational issues and ensure timely resolution.
• Set and ensure KBI targets and goals are met.
• Drive initiatives and results.
• Audit employee performance.
• Review report data to analyze results.
• Enter data into business systems.
• Liaise with customers to respond to issues and gather feedback.
• Provide leadership and guidance to the team.
• Accountable for delivering Field Service vision and strategy.
• Drive employee engagement and organizational health.
• Translate company data to monitor results and improve productivity through technology, training, and process improvement (e.g., 5S & Lean).
• Enhance customer relations.

Qualifications

• High School Diploma (required)
• At least 2 years of supervisory experience
• Ability to analyze and interpret spreadsheets/business data
• Positive people leader with demonstrated ability to drive results cross‑functionally

Preferred Qualifications

• Bachelor’s Degree
• Effective coaching/talent development skills
• Outlook/Excel/SAP proficiency
• 5 years of experience in Equipment Service
• Excellent communication skills

Benefits

• Total Wellness Programs (health, dental, vision)
• 401K with company match
• Supplemental Life Insurance
• Three weeks vacation pay and 11 company paid holidays
• Tuition reimbursement
• Employee Assistance Programs
• Competitive compensation

Employment Information

Position is full time, working 7:00AM to 4:30PM, Monday through Friday, located in Tampa, FL. Employment is at‑will. The employee must be able to perform the essential functions of the position satisfactorily and reasonable accommodations may be made for qualified individuals with disabilities.

Equal Employment Opportunity

Coca‑Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment due to race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression.