Field Service Specialist | Overnight Travel & Customer Care

Rug Doctor, LLC; Hays (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Paid training

Company uniforms

Company credit card

Paid Time Off and Holidays

Medical, dental, vision, STD/LTD, Life

401(k) plan with Company match

Educational Reimbursement

Job summary

Rug Doctor, LLC is hiring a full-time Area Service Representative (ASR) to deliver products, service display/equipment, and provide outstanding customer service to retail accounts. The route requires overnight travel 1–3 nights per week depending on company needs.

The ASR ensures displays are clean and stocked, inspects and services rental machines, and represents Rug Doctor with confidence and safety on every interaction. You will work independently in a fast-paced environment.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED (preferred).
• Valid state driver’s license and clean driving record.
• Meet physical requirements - bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75 lbs.
• Ability to work in different climates – hot, cold, etc.
• The ability to drive a vehicle for consecutive hours in day.

Responsibilities

• Ensure the rental display is clean, stocked and well maintained at multiple retail locations.
• Inspect, clean and service rental machines on the service stop.
• Provide delivery of products and service of display/equipment.
• Extend customer-friendly service to those who use Rug Doctor products.

Skills

Customer service

Communication

Independent work

Mechanical aptitude

Driving safety

Basic computer skills

Education

High School Diploma or GED

Job description

Rug Doctor, LLC is hiring a full-time Area Service Representative (ASR) to deliver products, service display/equipment, and provide outstanding customer service to retail accounts. The route requires overnight travel 1–3 nights per week depending on company needs.

The ASR ensures displays are clean and stocked, inspects and services rental machines, and represents Rug Doctor with confidence and safety on every interaction. You will work independently in a fast-paced environment.