Field Service Specialist

Francis Howell School District; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

District-paid basic life insurance

District-paid Short-Term Disability

Paid holidays

Family coverage

Job summary

Francis Howell School District is seeking a Field Service Specialist to coordinate and improve field service activities related to the installation, maintenance, and repair of fire, safety, and security systems across the District.

This role provides support to Electricians and Systems Specialists, coordinates with out-of-district vendors, and ensures services meet District needs, including after-hours emergency responses.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Job-related experience within a specialized field is required.
• Knowledge of safety practices and procedures; ability to plan and manage projects.

Responsibilities

• Collaborate with vendors and suppliers to gather information and compare pricing.
• Coordinate the installation, repair, and replacement of assigned systems, including fire, security, key, lock, and door systems.
• Diagnose causes of problems and failures in fire, safety, and security systems and identify repair or replacement needs.
• Communicate with personnel regarding procedures and the status of work orders.
• Maintain accurate files and records related to field service activities.
• Participate in meetings, workshops, training, and seminars as assigned.
• Perform skilled/general maintenance and other work as directed by a supervisor.
• Prepare written materials, including repair status reports and activity logs.
• Request equipment and supplies to maintain inventory and ensure materials are available for installations and repairs.
• Respond to emergency situations during and after regular working hours to address immediate safety concerns.
• Transport tools, equipment, and supplies to job sites as needed.
• Perform other related duties as assigned.

Skills

Safety practices

Program installation

Code compliance

Project planning

Record keeping

Multitasking

Communication

Education

High school diploma or equivalent

Tools

MS Office

Maintenance software

Job description

Francis Howell School District (FHSD) is committed to providing a safe, supportive, and engaging learning environment for students and staff. Our team members play an important role in maintaining high-quality facilities and services that support student success throughout the District.

Job Summary

The Field Service Specialist is responsible for coordinating, monitoring, and improving field service activities related to the installation, maintenance, and repair of fire, safety, and security systems throughout the District's physical school plant.

This position provides support and guidance to Electricians and Systems Specialists, including purchasing, coordination, and communication. The Field Service Specialist also works with out-of-district vendors to ensure services are effective and meet District needs.

Key Responsibilities

• Collaborate with vendors and suppliers to gather information and compare pricing.
• Coordinate the installation, repair, and replacement of assigned systems, including fire, security, key, lock, and door systems.
• Diagnose causes of problems and failures in fire, safety, and security systems and identify repair or replacement needs.
• Communicate with personnel regarding procedures and the status of work orders.
• Maintain accurate files and records related to field service activities.
• Participate in meetings, workshops, training, and seminars as assigned.
• Perform skilled/general maintenance and other work as directed by a supervisor.
• Prepare written materials, including repair status reports and activity logs.
• Request equipment and supplies to maintain inventory and ensure materials are available for installations and repairs.
• Respond to emergency situations during and after regular working hours to address immediate safety concerns.
• Transport tools, equipment, and supplies to job sites as needed.
• Perform other related duties as assigned.

Qualifications

Education: High school diploma or equivalent.

Experience: Job-related experience within a specialized field is required.

Knowledge, Skills & Abilities

• Knowledge of safety practices and procedures.
• Knowledge of methods and materials used to program, install, maintain, and service energy control systems.
• Knowledge of applicable codes, policies, regulations, and laws.
• Ability to perform multiple technical tasks and adapt to changing job conditions.
• Ability to operate equipment used in the maintenance and repair of energy systems.
• Ability to plan and manage projects.
• Ability to prepare and maintain accurate records.
• Ability to use standard office equipment and applicable software.
• Ability to schedule activities and manage multiple priorities.
• Strong problem-solving and decision-making skills.
• Attention to detail and ability to meet deadlines and schedules.

Ability to work independently and collaboratively with a variety of individuals and groups.

FHSD offers an employer-paid benefits package that includes:

• Medical insurance options
• Dental insurance options
• Vision insurance
• Employee Assistance Program (EAP)
• District-paid basic life insurance of $75,000
• District-paid Short-Term Disability
• Paid holidays
• Family coverage options

Long-term disability and additional life insurance available at employee expense