Field Service Representative - Site Lead

AV; Virginia; On-site; USD 110,000 - 140,000; Full time

Job summary

Roboticsconnected is seeking a Field Service Representative Site Lead to oversee daily operations at MUAS Jump20 deployments, ensuring mission success and adherence to contractual requirements. The role includes supervising Jump20 FSRs on site, developing site SOPs, and maintaining deployment standards.

Rotations are typically five months on site with two months off, with location flexibility for the off period.

Qualifications

Responsibilities

• Day-to-day site operations oversight. COMSEC program management. HAZMAT program oversight. Air and ground safety programs. Quality assurance. Management of all air operations, flight standards, and discipline. Scheduling flights to meet mission objectives. Maintenance program oversight. FSR mentorship and evaluation. Inventory controls including GFP and HVA.

Job description

Worker Type

Regular

Job Description

Summary:

The Field Service Representative Site Lead (SL) is responsible for overseeing daily operations at both Maritime and Land Based deployed sites, in support of Medium UAS (MUAS) Jump20 program and other special programs. The SL will daily interact with customer leads and is expected to professionally balance meeting mission needs, contractual requirements and customer expectations. This position will supervise all Jump20 FSR’s onsite and is accountable for all onsite operations. The SL is responsible for assisting in development of site specific standard operating procedures and for maintaining those standards for the duration of the deployment.

Deployment rotations are typically 5 months on site and 2 months off site. There are very little to no job requirements during the time off between deployments and Site Leads can live anywhere they choose.

Position Responsibilities

• Responsible for day-to-day operations on site to include

• COMSEC program.
• HAZMAT program.
• Air and ground safety programs.
• Quality assurance.
• All air operations and upholding flight standards and discipline.
• Scheduling of flights to meet mission objective.
• Maintenance program oversight.
• FSR mentorship and evaluation.
• All inventory controls to include government furnished property (GFP), high value asset (HVA), and general inventories.

• Be the primary point of contact with customer/user.
• Providing briefings on operations (Pre and