Field Service Representative - OCONUS

DZYNE Technologies; Fort Walton Beach (FL); Hybrid; USD 128,943,000 - 157,597,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

DZYNE Technologies is seeking a Field Service Representative to provide maintenance and on‑site support for Unmanned Aircraft Systems at CONUS and OCONUS locations. The role requires readiness for 12‑hour shifts, travel up to 50%, and direct collaboration with deployed units and the home office.

You will perform hardware/software installations, diagnostics, and training, leveraging avionics experience and strong networking skills to keep flight operations ready and safe across demanding

Qualifications

• DoD Secret security clearance or higher with a current background investigation.
• Must have a valid FAA Class 3 medical certificate (or able to meet standards).
• Prior payload maintenance experience; MX-15 experience preferred.
• High computer literacy; software/hardware install, TCP/IP/Ethernet/fiber optics knowledge.
• Experience in avionics/electronics, wiring, soldering, and reading engineering drawings.

Responsibilities

• Meet minimum military health standards for worldwide deployment.
• Support forward-deployed or training activities and operations.
• Analyze system operations and produce reports for the home office.
• Install hardware/software, diagnose issues, and ensure interconnectivity.
• Test, repair, replace parts, and load software/firmware on systems.

Skills

DoD clearance

FAA Class 3 medical

payload maintenance

MX-15 familiarity

computer networking

avionics/electronics

COMSEC procedures

Education

Bachelor's degree related area

3–5 years unmanned aviation experience

Tools

TCP/IP networking

Ethernet

fiber optics

engineering drawings & blueprints

Job description

About Our Transition To Ondas Sentinel

DZYNE Technologies was recently acquired by Ondas Inc. (NASDAQ: ONDS) and, together with World View, has joined forces to create Ondas Sentinel. Ondas Sentinel is a next‑generation U.S. defense platform integrating long‑endurance ISR, autonomous systems, counter‑UAS technologies, and mission intelligence.

DZYNE Technologies was recently acquired by Ondas Inc. (NASDAQ: ONDS) and, together with World View, has joined forces to create Ondas Sentinel. Ondas Sentinel is a next‑generation U.S. defense platform integrating long‑endurance ISR, autonomous systems, counter‑UAS technologies, and mission intelligence. While DZYNE is now part of Ondas Sentinel, we are still legally operating as DZYNE as we complete the formal integration of our systems and processes. As a result, you may see roles cross‑posted across DZYNE and World View, during this transition. All positions represent opportunities within the same combined organization.

What does this mean for candidates?

• You’re joining a team that is accelerating the future of autonomous defense.
• You’ll be part of a company backed by significant investment, strong growth, and mission‑proven technology.
• You’ll work alongside world‑class engineers and innovators who have already delivered thousands of operational flight hours, high‑impact ISR capabilities, leading counter‑UAS systems, and breakthrough autonomous effects.
• You’ll help shape a unified platform that enables operators to see more, decide faster, and act with confidence across the modern battlespace.

Together, Ondas Sentinel is building something bigger than any one company, a scalable, integrated defense organization designed to meet emerging mission needs with speed, precision, and purpose.

If you’re energized by ambitious missions, rapid innovation, and a chance to help define the future of autonomous defense, we’d love to have you on the team.

Position Title

Field Service Representative – OCONUS

Location

Eglin, FL and Remote to include CONUS Flight Test and/or Rotations to OCONUS locations

Work Arrangement

Hybrid with up to 50% Travel

Position Summary

DZYNE Technologies is building a highly skilled team that thrives in the operation and support of Unmanned Aircraft Systems in a rapid development environment where aircraft progress from design, fabrication, assembly, and flight in a short period of time. The successful candidate will be a highly organized self‑starter who has direct, hands‑on experience providing subject matter expert support to operating customers. Field Service Representatives (FSR) at CONUS and OCONUS locations provide maintenance and support services for all the aircraft systems and serve as the link between deployed operating units and DZYNE. FSR support is required twelve (12) hours per day, seven (7) days per week OCONUS.

Required Duties And Responsibilities

• Must meet minimum military health standards for worldwide deployment
• Supports forward‑deployed or training activities and operations
• Performs analysis of system operations and provides associated analysis reports or documentation back to the home office
• Completes hardware and accessory installation, software connectivity, technical issues, and equipment interconnectivity
• Performs testing, repairing, removing and replacing parts, loading software and firmware for systems, subsystems, equipment, and components
• Performs a wide variety of integrity testing and interviews customers to gather information about problems
• Prepares and presents a wide variety of incident/performance reports to the customer and to the service delivery manager
• Provides advice and a wide variety of complex onsite training for customer support personnel

Required Skills/Qualifications

• DoD Secret security clearance or higher with a current background investigation
• Must have a valid FAA Class 3 medical certificate (or able to meet standards)
• Previous payload maintenance experience highly preferred; prior experience with WESCAM MX-15 desired.
• A high degree of computer literacy: prior experience with software/hardware installation, knowledge of computer networking to include TCP/IP, Ethernet, and fiber optics.
• Experience in avionics and electronics, including wire harness fabrication, basic soldering and understanding of engineering drawings, blueprints, and test procedures.
• Experience in aircraft networks, various datalinks, Vortex, and SATCOM communications.
• Experience with COMSEC equipment and procedures.

Preferred Skills/Qualifications

• MX-15i/HD, MX-15DiD Repair Certification
• Experience training or mentoring junior technicians or operators
• Strong communication and customer‑facing skills, especially in high‑tempo operational environments

Education

• Bachelor’s degree in the related area OR practical/formal military equivalent experience and training
• 3-5 years of experience in unmanned aviation performing as an FSR.

Clearance Level Required

Secret

Travel Required

Up to 50% worldwide

Working Conditions

The diversity of work conditions may range from an environment where there is little or no physical discomfort, such as a general office environment, to warehouse and other facilities. Personnel should expect to travel to various flight operations locations within the United States, in addition to overseas locations, both of which may experience complex living and working conditions. Personnel may be exposed to austere, deployment‑type conditions and shared living spaces, including military‑style accommodations, such as tents or manufactured b-huts with multiple personnel per room, along with military‑style meals.

Physical Demands

• Must have the ability to stoop, stand, climb, and lift a minimum of 35-50 lbs
• Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine
• Involves movement between departments, floors, and worksites to facilitate work

Work Authorization Requirement

Candidates must be legally authorized to work in the United States. Due to the requirements of the government contract associated with this position, candidates must be U.S. citizens. Proof of citizenship will be required as part of the hiring and clearance process.

Hourly Rate

$45.00 - $55.00

Salary depends on relevant work experience, education, training, essential skills, and/or other factors such as specialized or high‑demand professions. In addition to the annual salary, the position will be eligible for an annual bonus. The pay range for this job level is a general guideline only and not a guarantee of salary or annual bonus.

Benefits

• DZYNE offers a comprehensive healthcare benefits package. Base dental, vision, life, accident, disability, and other core benefits are fully covered by DZYNE.
• DZYNE provides paid time off and paid holidays.
• DZYNE offers a 401 (k) plan with an employer match and immediate vesting.

Some Final Notes

The description gives you a sense of what the position involves but is not an exhaustive list. We are a growing and evolving team, which means your responsibilities may shift or expand over time as new opportunities arise. Flexibility and curiosity are part of what makes our work exciting!

DZYNE Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status. In addition to federal law requirements, DZYNE Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which our company has facilities. This policy applies to all terms and conditions of employment.