Field Service Representative I - Manchester, NH

USA SOLVENTUM US LLC; Hudson (NH); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental & Vision

Health Savings Accounts

Health Care & Dependent Care Flexible

Disability Benefits

Life Insurance

Voluntary Benefits

Paid Absences and Retirement Benefits

Job summary

Solventum in Manchester, NH is hiring a Field Service Representative I to interface with customers daily and manage inventories of medical devices and supplies. The role involves cleaning, processing, QC of equipment, and occasional travel for training.

Requirements include a high school diploma or GED, one year of customer-facing experience, and a valid driver’s license. The job offers a comprehensive benefits package and requires on-site work in Manchester, NH.

Qualifications

• High School Diploma/GED or higher.
• One (1) year customer facing experience in a private, public, government, or military environment.
• Current, valid Driver’s License.

Responsibilities

• Interface with Solventum customers daily and maintain superior relationships.
• Perform and assist in maintaining inventory of products, parts, disposables, and supplies.
• Clean, process, and conduct quality control of medical device equipment; housekeeping of facility; load/unload equipment.
• Attend training and travel as required.
• Support customers including patients and hospital staff with service solutions.
• Prepare medical device equipment and documentation for delivery.
• Track inventory on assets, parts, disposables, and supplies.
• Locate missing or misplaced equipment as needed.
• Load and unload medical equipment from company vehicles.

Skills

Customer facing experience

Valid Driver's License

Non-traditional hours

Education

High School Diploma/GED or higher

Job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Field Service Representative I, Manchester NH (Solventum)

Impact You’ll Make in this Role

• Interface with Solventum customers daily and build, cultivate, and maintain superior customer relationships.
• Perform and assist in maintaining inventory of products, parts, disposables, and supplies.
• Clean, process, and conduct quality control of medical device equipment; perform general housekeeping of facility; load and unload equipment in company vehicles.
• Attend training and other scheduled business functions which will require commercial air travel.
• Support customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions.
• Prepare medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery.
• Track inventory control on assets, parts, disposables, and supplies.
• Locate missing and misplaced equipment as needed.
• Load and unload medical equipment from company vehicles.

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

Your Skills and Expertise

Minimum Qualifications:

• High School Diploma/GED or higher
• One (1) year customer facing experience in a private, public, government, or military environment.
• Current, valid Driver’s License

Additional Qualifications:

• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties.
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA).
• Work location: Manchester, NH
• Travel: May include up to 10% domestic travel.
• Relocation Assistance: Relocation is not authorized.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Additional Requirements

• May be required to enter healthcare or other third-party facilities; such facilities may require certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”).
• Solventum may share information with providers of medical screens, vaccinations, or verifications and the healthcare or other third-party facilities requiring the prerequisites to entry.

Supporting Your Well-being

• Solventum offers many programs to help you live your best life – both physically and financially.

Compensation

The expected compensation range for this position is $44,800 - $61,600, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position.

• Medical
• Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences and Retirement Benefits, etc.

Equal Opportunity

Solventum is an equal opportunity employer.

Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges.

20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them.

Healthcare that leads with heart and humility starts with listening and never finishes, only evolves.

Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives.

In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders.

To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future.