Field Service Representative (FSR) – 3rd Shift

Kreg Therapeutics; Morrisville (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Medical insurance

Dental insurance

401K

Vision insurance

Life insurance

Disability insurance

Pet insurance

Job summary

A medical equipment provider in Morrisville is seeking a Field Service Representative I to deliver, service, and pick-up medical equipment. The ideal candidate must communicate effectively with customers and maintain the cleanliness of company vehicles. This is an entry-level, full-time position offering comprehensive training, medical benefits, and opportunities for rapid advancement within the fast-growing medical device industry.

Qualifications

• Must be able to communicate effectively with Central Dispatch and assist customer needs.
• Ability to drive a 26-foot box truck and meet safe driving requirements.
• Must maintain a clean and orderly company vehicle.

Responsibilities

• Deliver, service, and pick-up medical equipment from facilities.
• Test, troubleshoot, and repair all Kreg Therapeutics products.
• Clean and disinfect rental equipment according to company policies.

Skills

Troubleshooting

Customer communication

Equipment maintenance

Job description

Join to apply for the Field Service Representative I role at Kreg Therapeutics.

Description

Kreg Therapeutics, a provider of specialty medical equipment, is seeking to hire a Field Service Representative. This position is responsible for the delivery, service, and pick-up of rental medical equipment. MDDs must be able to communicate with Central Dispatch and mindfully assist with customer needs. MDD’s prepare equipment for patient use with meticulous maintenance, disinfecting and testing.

Physical Demands

• While performing the duties of this job, the employee will be required to stand and walk during the majority of his/her shift.
• Must be able to carry and move 50 lbs.
• Must be able to load a 1000lb hospital bed onto a truck; which may require bending, laying on the floor or kneeling to secure the bed before and after transport.
• Must be able to apply the required force to maneuver and stop the movement of a 1000lb hospital bed; must be able to push, turn or pull a 1000lb bed throughout the facility to a patient care room.
• May be required to drive 10-250 miles daily.
• Must be able to stand, kneel, stoop for up to 8hrs daily to clean and disinfect equipment.
• Must be able to climb up and down a two-foot step from the truck deck to ground level multiple times per day.

Requirements

• Deliver, service and pick-up medical equipment from facilities.
• Become skilled at testing, troubleshooting, repairing, operating all Kreg Therapeutics products.
• Maintain company vehicles in a clean and orderly manner.
• Clean and disinfect rental equipment in accordance with Kreg Therapeutics policies and procedures.
• Accurately complete daily reporting requirements.
• Initiate and maintain positive interactions with all customers.
• Responsible for completing orders in the designated time frame.
• Meet all competency expectations to operate a 26-foot box truck and meet all company safe driving expectations.
• Maintain communication with central dispatch at all times regarding customer orders.

Benefits

• Comprehensive training.
• Medical.
• Dental.
• 401K.
• Vision.
• Life, Short & Long Term Disability.
• Pet Insurance.
• Rapid opportunity for advancement based on performance in a fast-growing medical device industry.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Medical Equipment Manufacturing