Field Service Representative Dispatchable

Suez Water Technologies & Solutions; Sioux City (IA); On-site; USD 6,474,720 - 10,676,400; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

401(k) Plan

Job summary

Veolia Group is seeking a Field Service Representative to provide operations and maintenance on water treatment systems across diverse industries. The role covers equipment such as RO, ion exchange, UF, and more, with responsibilities including troubleshooting, calibration, and performance optimization.

Ideal candidates have 2+ years in service/maintenance, 50 lbs lift capability, and willingness to travel 100%.

Qualifications

• Educational/work experience requirements are stated and include a high school diploma or equivalent.
• Industrial service/maintenance background with electrical, chemical or mechanical experience.
• Ability to lift 50 lbs and travel 100% as required.
• Basic computing skills including email, data entry and reporting.

Responsibilities

• Perform mechanical, electrical and controls troubleshooting on equipment.
• Carry out maintenance, calibration, testing and site paperwork.
• Monitor and optimize equipment performance and system operation.
• Respond to system trouble calls and provide timely resolutions.

Skills

Maintenance experience

Electrical experience

Mechanical experience

Forklift experience

After-hours readiness

Education

High School Diploma / GED

STEM or technical degree (preferred)

Tools

Salesforce

Kronos

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

As a Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Enter and complete work orders, purchase orders and PM Plans in Salesforce
• Daily timekeeping in Kronos
• Complete and submit expense reports
• Respond to system trouble calls and troubleshoot and restore system operation in a timely manner
• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

Education & Experience
Required:

• High School Diploma / GED / Home School Certification OR international
• equivalent
• 2+ years' experience of service/maintenance (Electrical, chemical, and/or mechanical experience, Pipe fitting) or equivalent in an industrial environment
• Basic computer skills (email, data entry, online training, EHS reporting)
• Able to lift 50lbs
• Willingness and ability to respond to after hours call-out in 2 hrs or less
• Current Driver's License
• Able to maintain Site access
• Forklift Experience/Training or able to certified
• 100% travel (training/other site visits)

Preferred (if applicable):

• Bachelor or Associates Degree in Science/Engineering (STEM) or technical
• certificate in Instrumentation, electrical, mechanical
• 2 years of experience in Industrial, oil field, refineries, chemical or power, generation plants
• Hot, dirty, loud, moving equipment
• Working with chemicals for water treatment
• Working with corrosive chemicals used for Membrane cleaning operations

Additional Information

Working Conditions

• Must be able to perform work with appropriate PPE for work (safety toed shoes, safety glasses, bump cap/hard hat, etc.)
• Time will be split between maintenance work and assembly work. Bending, kneeling, fine motor
• work, using various hand tools and PVC bonding materials (glue, primer).
• Ability to operate power tools such as drills, grinders, and saws.
• Some sitting and computer work is required.
• Some unassisted lifting up to 50 lbs. is required - nearly all heavy parts movement assisted with cranes/hoists and pallet jacks.
• Okay with 100% travel
• Okay workingHot, dirty, loud, and moving equipment

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:

• Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range:Hourly $22.60 - $37.26 USD

• Medical, Dental, & Vision Insurance Starting Day 1!

• Life Insurance

• Paid Time Off

• Paid Holidays

• Parental Leave

• 401(k) Plan - 3% default contribution plus matching!

• Flexible Spending & Health Saving Accounts

• AD&D Insurance

• Disability Insurance

• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.

All your information will be kept confidential according EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.