Field Service Representative Dispatchable

Suez Water Technologies & Solutions; Council Bluffs (IA); On-site; USD 30,307 - 50,971; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

401(k) Plan with match

Tuition Reimbursement

Job summary

Veolia Group is seeking a Field Service Representative to deliver on-site operations and maintenance for water treatment systems across various industries. You will work with technologies including filtration, RO, IX, and UF, performing troubleshooting, calibration, and preventive maintenance.

The role requires 2+ years in industrial service, a valid driver’s license, and willingness to travel 100%. Training in safety, site paperwork, and data entry is provided, with competitive benefits and a

Qualifications

• 2+ years of service/maintenance in an industrial environment (electrical, chemical, mechanical)
• Basic computer skills (email, data entry, online training)
• Valid driver’s license and ability to obtain site access
• Willingness to travel 100% and respond to after-hours calls within 2 hours

Responsibilities

• Perform mechanical, electrical and controls troubleshooting on site equipment
• Create and maintain site paperwork; provide detailed technical summaries
• Monitor and maintain chemical injection systems; sample and test water quality
• Enter work orders and PM plans in CRM systems; track time and expenses
• Respond to system trouble calls and restore operation promptly

Skills

Maintenance & calibration

Customer liaison

Mechanical knowledge

Electrical troubleshooting

Process monitoring

Education

High School Diploma or GED

Bachelor/Associates in STEM (preferred)

Tools

Salesforce

Kronos

Forklift training

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

As a Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Enter and complete work orders, purchase orders and PM Plans in Salesforce
• Daily timekeeping in Kronos
• Complete and submit expense reports
• Respond to system trouble calls and troubleshoot and restore system operation in a timely manner
• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

Education & Experience
Required:

• High School Diploma / GED / Home School Certification OR international
• equivalent
• 2+ years' experience of service/maintenance (Electrical, chemical, and/or mechanical experience, Pipe fitting) or equivalent in an industrial environment
• Basic computer skills (email, data entry, online training, EHS reporting)
• Able to lift 50lbs
• Willingness and ability to respond to after hours call-out in 2 hrs or less
• Current Driver's License
• Able to maintain Site access
• Forklift Experience/Training or able to certified
• 100% travel (training/other site visits)

Preferred (if applicable):

• Bachelor or Associates Degree in Science/Engineering (STEM) or technical
• certificate in Instrumentation, electrical, mechanical
• 2 years of experience in Industrial, oil field, refineries, chemical or power, generation plants
• Hot, dirty, loud, moving equipment
• Working with chemicals for water treatment
• Working with corrosive chemicals used for Membrane cleaning operations

Additional Information

Working Conditions

• Must be able to perform work with appropriate PPE for work (safety toed shoes, safety glasses, bump cap/hard hat, etc.)
• Time will be split between maintenance work and assembly work. Bending, kneeling, fine motor
• work, using various hand tools and PVC bonding materials (glue, primer).
• Ability to operate power tools such as drills, grinders, and saws.
• Some sitting and computer work is required.
• Some unassisted lifting up to 50 lbs. is required - nearly all heavy parts movement assisted with cranes/hoists and pallet jacks.
• Okay with 100% travel
• Okay workingHot, dirty, loud, and moving equipment

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:

• Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range:Hourly $22.60 - $37.26 USD

• Medical, Dental, & Vision Insurance Starting Day 1!

• Life Insurance

• Paid Time Off

• Paid Holidays

• Parental Leave

• 401(k) Plan - 3% default contribution plus matching!

• Flexible Spending & Health Saving Accounts

• AD&D Insurance

• Disability Insurance

• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.

All your information will be kept confidential according EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.