Field Service Representative Dispatchable

Veolia | Water Tech

Iowa (LA)

On-site

USD 34,440 - 46,838

Full time

14 days+

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Benefits offered by this job

Medical, Dental, & Vision Insurance on
401(k) Plan
Paid Time Off
Tuition Reimbursement

Job summary

Veolia Water Technology is seeking a Field Service Representative to provide operations and maintenance expertise on water treatment systems for diverse industries. You'll work on technologies including media filtration, RO, ion exchange, and UF, performing maintenance, calibration, and optimization of equipment performance.

This role requires 2+ years of service experience, ability to lift 50 lbs, a valid driver's license, 100% travel, and readiness to respond to after-hours calls.

Qualifications

  • 2+ years’ service/maintenance experience (Electrical, chemical, and/or mechanical) in an industrial environment.
  • High School Diploma or GED or equivalent.
  • Basic computer skills (email, data entry, online training).
  • Able to lift 50 lbs and respond to after-hours call-outs in 2 hrs or less.
  • Valid Driver’s License and ability to access worksites.

Responsibilities

  • Carry out mechanical, electrical and controls troubleshooting on equipment (valves, pumps, instrumentation).
  • Create and maintain site paperwork and provide detailed technical summaries of work performed.
  • Maintain inventory of spare parts and chemicals and replacement parts.
  • Monitor and operate chemical injection systems and test water quality parameters.
  • Enter work orders, purchase orders and PM plans in Salesforce; timekeeping in Kronos.

Skills

Maintenance
Troubleshooting
Mechanical aptitude
Customer communication
Safety compliance

Education

High School Diploma or GED
Forklift training/certification (preferred)

Tools

Salesforce
Kronos

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics
  • Conduct maintenance and calibration activities
  • Consult with customer management and operation teams
  • Excellent mechanical know how and problem-solving skills
  • Ensure contract compliance of volume and quality specifications
  • Operate, monitor, and optimize equipment performance
Duties & Responsibilities
  • Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
  • Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
  • Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
  • Monitor and maintain chemical injection systems
  • Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
  • Enter and complete work orders, purchase orders and PM Plans in Salesforce
  • Daily timekeeping in Kronos
  • Complete and submit expense reports
  • Respond to system trouble calls and troubleshoot and restore system operation in a timely manner
  • Other duties as assigned
Qualifications
Knowledge, Skills & Abilities
Education & Experience

Required:

  • High School Diploma / GED / Home School Certification OR international
  • equivalent
  • 2+ years’ experience of service/maintenance (Electrical, chemical, and/or mechanical experience, Pipe fitting) or equivalent in an industrial environment
  • Basic computer skills (email, data entry, online training, EHS reporting)
  • Able to lift 50lbs
  • Willingness and ability to respond to after hours call-out in 2 hrs or less
  • Current Driver’s License
  • Able to maintain Site access
  • Forklift Experience/Training or able to certified
  • 100% travel (training/other site visits)
Preferred (if applicable)
  • Bachelor or Associates Degree in Science/Engineering (STEM) or technical
  • certificate in Instrumentation, electrical, mechanical
  • 2 years of experience in Industrial, oil field, refineries, chemical or power, generation plants
  • Hot, dirty, loud, moving equipment
  • Working with chemicals for water treatment
  • Working with corrosive chemicals used for Membrane cleaning operations
Additional Information
Working Conditions
  • Must be able to perform work with appropriate PPE for work (safety toed shoes, safety glasses, bump cap/hard hat, etc.)
  • Time will be split between maintenance work and assembly work. Bending, kneeling, fine motor work, using various hand tools and PVC bonding materials (glue, primer).
  • Ability to operate power tools such as drills, grinders, and saws.
  • Some sitting and computer work is required.
  • Some unassisted lifting up to 50 lbs. is required – nearly all heavy parts movement assisted with cranes/hoists and pallet jacks.
  • Okay with 100% travel
  • Okay working Hot, dirty, loud, and moving equipment

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:

  • Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: Hourly $22.60 - $37.26 USD
  • Medical, Dental, & Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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