Field Service Representative - Camp Pendleton

Textron; Carlsbad (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

PTO 80 hours

Vacation 120 hours

12–13 holidays

Parental leave 6 weeks

Tuition reimbursement

Competitive salary

Health insurance

Employee resource groups

Relocation assistance not available

Job summary

Textron seeks an experienced Field Service Representative to provide on-site avionics and electrical maintenance and troubleshooting for H-1 aircraft at Camp Pendleton, CA. The role includes liaising with U.S.

Marine Corps personnel, Bell engineering, and other stakeholders to resolve complex discrepancies. The ideal candidate has extensive hands-on Bell H-1 avionics experience, strong communication, and the ability to travel domestically and internationally.

Qualifications

• High school diploma or equivalent required; technical education preferred.
• 10 years of hands-on experience in military aircraft avionics/electrical maintenance with ability to troubleshoot independently.
• Extensive Bell H-1 (UH-1Y, AH-1Z) maintenance experience preferred.
• Familiarity with NAVAIR publications, NAMP procedures, and technical directives is a plus.
• Strong written and verbal communication skills; ability to convey technical info to diverse stakeholders.

Responsibilities

• Provide on-site technical assistance for AH-1Z and UH-1Y avionics and electrical systems.
• Troubleshoot complex aircraft avionics and electrical systems; assist with fault isolation and resolution.
• Provide guidance on maintenance procedures, drawings, wiring diagrams, and technical data.
• Support maintenance, modification, inspection, and troubleshooting activities as required.
• Research technical issues and coordinate with engineering and logistics to develop solutions.

Skills

avionics maintenance

troubleshooting

field support

security clearance

Education

High school diploma or equivalent

Tools

Test equipment

Wiring diagrams

Engineering drawings

Job description

Field Service Representative - Camp Pendleton

Description

We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you.

This position is onsite at MCAS Pendleton, California.

Field Service Representative – Camp Pendleton

Bell is seeking an experienced H-1 Upgrade Avionics Principal Field Service Representative (FSR) to provide technical, maintenance, and operational support for the H-1 aircraft platform (AH-1Z Viper and UH-1Y Venom) at MALS-39, MCAS, Camp Pendleton, CA.

The Field Service Representative will serve as a technical liaison between Bell and the USG customer, providing on-site expertise in aircraft avionics, electrical systems, troubleshooting, maintenance, and sustainment.

The ideal candidate will possess extensive hands‑on experience maintaining and troubleshooting H-1 avionics and electrical systems and have a strong understanding of U.S. Marine Corps aviation maintenance practices.

What you’ll be doing as a Field Service Representative:

• Provide on-site technical assistance for AH-1Z and UH-1Y avionics and electrical systems. Also serve as a technical liaison between Bell and U.S. Marine Corps H-1 maintenance personnel. Maintain professional working relationships with military customers, Bell engineering personnel, and other H-1 program stakeholders.

• Troubleshoot complex aircraft avionics, electrical, communication, navigation, mission, and integrated systems.

• Assist maintainers with fault isolation and resolution of difficult or recurring aircraft discrepancies.

• Provide technical guidance related to aircraft maintenance procedures, publications, drawings, wiring diagrams, and technical data.

• Support aircraft maintenance, modification, inspection, and troubleshooting activities as required.

• Research technical issues and coordinate with Bell engineering, logistics, product support, and other subject-matter experts to develop solutions.

• Identify fleet trends, recurring discrepancies, reliability concerns, and potential product improvements.

• Prepare technical reports and communicate field issues and recommendations to Bell engineering and program leadership.

• Assist with implementation and validation of engineering changes, technical directives, modifications, and retrofit activities.

• Provide informal on-the-job technical training and mentoring to customer maintenance personnel.

• Travel as required to support H-1 aircraft operations, maintenance activities, detachments, exercises, and other program requirements.

Qualifications

Skills You Bring to This Role:

• High school diploma or equivalent required; additional technical education or military aviation training preferred.

• 10 years of significant hands-on experience in military aircraft avionics/electrical maintenance with demonstrated ability to independently troubleshoot complex aircraft electrical and avionics discrepancies. Experience troubleshooting aircraft avionics using wiring diagrams, schematics, engineering drawings, technical publications, test equipment, technical data, and fault-isolation procedures.

• Extensive maintenance experience with Bell H-1 (UH-1Y, AH-1Z) military aircraft is preferred.

• Previous U.S. Marine Corps H-1 avionics experience a plus. Former USMC 6324/6391 or equivalent H-1 avionics/electrical maintenance experience is a plus.

• Familiarity with NAVAIR technical publications, Naval Aviation Maintenance Program (NAMP) procedures, technical directives, maintenance documentation, and aircraft configuration management is a plus.

• Strong written and verbal communication skills are required. Must have the ability to effectively communicate technical information to maintainers, engineers, management, and military customers.

• Ability to work independently in a field environment with limited direct supervision.

• Ability to travel domestically and internationally as required.

• Employment is contingent upon the candidate obtaining and maintaining a U.S. Secret security clearance.

NOTE: Bell/Textron Relocation Assistance is NOT available for this role.

What we offer you in return:

• 80 hours of Personal Time Off (PTO)

• 120 hours Vacation time

• 12-13 paid holidays per year

• 6 weeks parental leave

• Tuition reimbursement

• Competitive salary

• Comprehensive health insurance

• Access to more than 11 Employee Resource Groups

• And so much more

NOTE: Bell/Textron Relocation Assistance is NOT available for this role.

It’s time to make your mark on the future of aviation. Join us on this mission, and let’s make history together.

We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values.

Textron’s compensation package includes competitive base pay and provides eligible employees with benefit programs. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work. The pay range should be used as a general guide only. Compensation is based upon candidate experience and qualifications, as well as market and business considerations.

In compliance with the local pay transparency law, the pay range for this position is

$110,000 - $140,000 per year.

AI Readiness:

Textron expects employees to use AI-enabled tools responsibly and effectively. Candidates should be comfortable learning and applying these tools, evaluating AI-generated output with sound judgment, and using AI in line with company policy and ethical standards. Prior experience with specific tools is not required — we value curiosity, adaptability, and good judgment.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including US Citizenship, for access to classified information.

Recruiting Company: Bell Textron Inc.

Primary Location: US-California-Carlsbad

Schedule: Full-time

Job Level: Individual Contributor

Job Type: Experienced

Shift: First Shift

Relocation: Unavailable

Travel: Yes, 15 % of the Time