Field Service Representative

Aileron Management; San Diego (CA); On-site; USD 100,000 - 145,000; Full time

Job summary

A technology solutions provider is seeking a full-time Field Service Representative in San Diego, CA. The role involves providing on-site technical support for communication systems and requires knowledge in networking and network security. Candidates should have over 4 years of relevant experience and US Citizenship with security clearance. The compensation package ranges from $100,000 to $145,000 based on experience and needs.

Qualifications

• 4+ years of experience with testing, networking, or other IT-related fields.
• US Citizenship required with a minimum of an active Interim Secret clearance.

Responsibilities

• Provide on-site technical support for the operation of podded communication systems.
• Develop and maintain technical documentation.
• Conduct systems and sub-systems testing.

Skills

Network security devices knowledge

Event management systems knowledge

Networking experience

Linux proficiency

Windows proficiency

Job description

Overview

GALT Aerospace is looking for a full-time, salaried Field Service Representative (FSR) to join our team. In this position, you will play a crucial role supporting the integration and test of networked communication systems.

Job Location

San Diego, CA, Onsite. With domestic/international travel up to 75% of the time.

Your Day-to-day Responsibilities Will Include

• Provide on-site technical support for the operation of podded communication systems
• Provide technical liaison to supported military units/elements
• Develop and maintain technical documentation which includes test plans and procedures
• Develop configurations to support tests and prototypes of developing systems
• Develop troubleshooting procedures and work-around documentation
• Conduct systems and sub-systems testing
• Review and provide feedback on system specifications, development, test, and network documents
• Install and configure Windows/Linux servers
• Set up and maintain DNS/Exchange/Active Directory
• Maintain virtual environments
• Deploy, monitor, and maintain network gear to include switches, servers, firewalls, etc. and troubleshoot network related problems
• Capture and deploy system images

Required Skills, Experience, And Education

• Working knowledge on network security devices (e.g. firewall, NGFW, IPS, IDS)
• Working knowledge on event management systems (e.g. ISE, Splunk, SolarWinds)
• 4+ years of experience with testing, networking, or other IT related fields
• Experience with Department of Defense (DoD) computer and radio systems
• Working knowledge of routing, switching, protocols, VLANs, IP subnetting, LAN, WAN, etc
• Must possess high proficiency in Linux and Windows
• Must have a high-level understanding of automation and implementation
• US Citizenship required with a minimum of an active Interim Secret clearance. Must be able to obtain and maintain an active Secret clearance

Preferred Skills, Experience And Education

• Tactical Data Link familiarity (e.g. CDL, TTNT, L-16, SADL, etc.)
• Live field testing, experience with military communication systems highly desired
• Automation, scripting, or other development experience in either Python or JavaScript
• Knowledge of Containerized Virtual Environments is highly desired
• Experience developing scripts in ansible is desired
• Demonstrate knowledge in using various testing methodologies Agile and Scrum and logging results using solutions such as JIRA and or Confluence
• Team player with a proactive attitude and the ability to be productive in a dynamic environment

Physical Requirements

• Must be able to carry 50 pounds
• Must be able to sit or stand for 8 hours at a time
• Climb/descend, work atop, and traverse certain machinery

Compensation

At GALT Aerospace, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $100,000-$145,000, with a specific total compensation package to be developed based on the specific candidate's location/need for travel, shift, skills, and experience.

Job Posted by ApplicantPro