Field Service Representative

Anton Paar USA; Newark (NJ); On-site; USD 55,000 - 61,000; Full time

Benefits offered by this job

Benefits package

401k profit sharing

Anniversary bonus

Job summary

Anton Paar USA is seeking a Field Service Representative to join the East Region service team. You will provide on-site service including preventive maintenance, calibration, installation, and training across product lines, primarily in the Northeast and Mid-Atlantic.

Your location is ideally Newark, NJ, with potential travel to other major cities in the territory. The role offers a base hourly rate of $39.50–$44.80, full benefits, and additional bonus opportunities, including a $10,000

Qualifications

• 3 years experience in troubleshooting, repairing and maintaining complex analytical instruments.
• Ability to work independently and a strong commitment to customer satisfaction.
• Ability to work with electronic schematics, test equipment, and repair tools

Responsibilities

• Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
• Managing inventory, trip planning, and administrative tasks related to service functions.

Skills

Troubleshooting

Independent work

Customer satisfaction

Travel readiness

Education

Associate's degree in engineering or related technical field

Tools

Electronic schematics

Test equipment

Repair tools

Job description

You are...a logical thinker skilled in troubleshooting, enthusiastic about working with complex technologies, and a professional, committed to customer satisfaction.

Company Description

You are... a logical thinker skilled in troubleshooting, enthusiastic about working with complex technologies, and a professional, committed to customer satisfaction.

As a Field Service Representative and key member of the East Region service team, you provide on-site service including preventive maintenance, calibration, installation, and training across all product lines primarily in the Northeast and Midatlantic. You will report to the East Region Field Service Manager in Ashland, VA. Your location is ideally in or near Newark, NJ, but other major cities in the territory are possible.

The base salary range for this position is $39.50-$44.80 per hour and depends on technical and service experience within the analytical instrumentation field. Anton Paar USA offers full benefits and a profit sharing contribution to your 401k retirement savings. We offer a $10,000 anniversary bonus every five years plus additional bonus opportunities.

We are ... focused on selling and supporting Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. A highly diverse, dynamic, and financially sound company, we have grown every year since our start in 1986. Our exceptionally high investment in R&D fuels industry-leading solutions throughout a vast range of the industrial and academic landscape, impacting nearly every product you use in daily life.

Anton Paar USA is a for-profit sales and service organization in the Anton Paar Group, privately owned by the charitable Santner Foundation with its headquarters in Graz, Austria.

Job Description

• Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
• Managing inventory, trip planning, and administrative tasks related to service functions.

Qualifications

• 3 years experience in troubleshooting, repairing and maintaining complex analytical instruments.
• Ability to work independently and a strong commitment to customer satisfaction.
• Ability to work with electronic schematics, test equipment, and repair tools
• Associate's degree in engineering or related technical field.
• Availability for frequent overnight travel (up to 90%).
• Valid driver's license with clean driving record and passport.

Additional Information

Life at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside working hours. We also offer unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth. We provide a drug free workplace and require pre-employment drug tests.

At Anton Paar, we truly value every application. Our recruiting team knows your time matters, so we promise to get back to you within 48 hours. Quick, transparent, and personal. Each application does get reviewed by a member of our corporate recruiting team. Just how hiring should be.

Anton Paar USA, Inc. considers all qualified candidates for this position. This position is not eligible for current or future work authorization or visa sponsorship.