Field Service Representative

Veolia; Channelview (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Life Insurance

Paid Time Off

Paid Holidays

Flexible Spending & Health Saving

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia seeks a Field Service Representative to deliver on-site technical service as the primary liaison with industrial customers. Install, maintain, and troubleshoot chemical feed equipment and water treatment systems while building strong customer relationships through technical excellence.

Based in Texas, you’ll travel to multiple sites within the Territory, perform water testing, provide expert recommendations, and ensure safety compliance.

Qualifications

• Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering or related discipline.
• 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training.
• Familiarity with water treatment processes and industrial equipment preferred.
• A full valid driver's license and willingness to travel.

Responsibilities

• Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations.
• Perform water testing and analysis and input data into Veolia’s Insight platform.
• Act as technical consultant, providing recommendations, training, and solutions to customer teams.
• Calibrate equipment, program controllers, perform preventative maintenance, and diagnose issues on-site or via remote support.

Skills

Troubleshooting

Communication

Independent work

Safety-minded

Customer service

Education

Technical degree or diploma in Electrical/Electronic/Instrumentation/Mechanical Engineering

High school diploma or GED

Job description

Veolia is a global leader in environmental services, operating across all five continents withnearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Groupdesigns and implements innovative solutions for decarbonization, depollution, and resourceregeneration, supporting communities and industries in their ecological transformation. Withinthis framework,Veolia's Water Technology Business brings together a dedicated team ofexperienced professionals committed to tackling the world’s most complex challenges related towater scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create amore sustainable future.

Job Description

About This Opportunity
We're seeking an experienced Field Service Representative to deliver exceptional on-site technicalservice as the primary technical liaison between Veolia and our industrial customers. You'll workindependently across diverse industries, providing expert installation, maintenance, andtroubleshooting services for chemical feed equipment and water treatment systems while buildinglasting customer relationships through technical excellence.

What You'll Do

• Technical Service & Installation: Install, commission, and service chemical feed equipment,pumps, controllers, and instrumentation systems at customer locations
• Water Testing and Analysis: Obtain samples and perform water testing to include pH,conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform(Insight)
• Customer Consultation: Act as technical consultant providing expert recommendations,training, and solutions to customer management and technical teams
• System Optimization & Troubleshooting: Perform water analysis, calibrate equipment,program controllers, conduct preventative maintenance, and diagnose/resolve system issuesthrough remote support technologies and on-site interventions
• Documentation & Compliance: Maintain detailed service reports, inventory management,and ensure all safety protocols are followed
• Territory Management: Support multiple customer sites within assigned territory,coordinating with sales teams for optimal service delivery

Qualifications

What We're Looking For

Education & Experience:

• Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, MechanicalEngineering, or related discipline preferred, a high school diploma or GED is required.
• 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, orequivalent technical training
• Familiarity with water treatment processes and industrial equipment preferred
• A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will notqualify)

Key Characteristics:

• Strong troubleshooting abilities for electrical and mechanical systems
• Excellent communication and customer service skills
• Self-motivated with ability to work independently and manage multiple priorities
• Safety-minded approach with ability to work in various industrial environments
• Physical ability to lift 30-50 lbs and perform precision work
• Computer proficiency and mathematical skills for technical analysis
• Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

What Success Looks Like

• Consistently deliver high-quality technical service that exceeds customer expectations
• Successfully complete installations, commissioning, and troubleshooting projects on time
• Build strong customer relationships through technical expertise and professional service
• Maintain safety standards and compliance in all industrial environments
• Contribute to territory growth through technical excellence and customer satisfaction
• Demonstrate continuous learning and adaptation to new technologies

Additional Information

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect.

You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

Ready to transition your technical expertise into a rewarding customer-facing career while
making a difference in water treatment and sustainability?

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Life Insurance

Paid Time Off

Paid Holidays

Flexible Spending & Health Saving Accounts

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of
this posting. The Company reserves the right to modify this information at any time, subject to
applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will
not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have
a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes
and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration
to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.