Field Service Planning & Logistics Lead

Delta Star Inc.; Forest (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Life & disability protection

Wellness resources

Employee assistance program

Job summary

Delta Star Inc. is seeking a detail‑oriented Field Service Coordinator to lead the operational planning and logistics for field service projects from award to closeout.

You will coordinate technicians, equipment, materials, and vendors to ensure on‑time, on‑budget delivery while maintaining strong customer satisfaction and project profitability. This role requires collaboration with Project Managers, Field Service Managers, Sales, Engineering, and Supply Chain, with a focus on risk management,

Qualifications

• Associate degree in Business, Supply Chain, Operations Management, Construction Management, Engineering Technology, or related discipline; equivalent experience considered.
• Minimum of 5 years of experience coordinating field service operations, industrial projects, construction activities, manufacturing support, logistics, or related environments.
• Experience with industrial field service organizations or large equipment service operations is preferred.
• Experience with Microsoft Dynamics 365, CRM platforms, and enterprise business systems is preferred.

Responsibilities

• Lead operational coordination of assigned field service projects from project award through mobilization and closeout.
• Develop and manage project schedules by evaluating customer requirements, technician availability, logistics, equipment needs, and business priorities.
• Coordinate procurement activities, including vendor selection, material sourcing, rental equipment acquisition, and purchasing activities.
• Resolve scheduling conflicts, resource constraints, vendor issues, and operational challenges while balancing customer expectations and business objectives.
• Serve as the primary operational liaison between Sales, Project Management, Engineering, Safety, Supply Chain, and Field Service teams.
• Coordinate personnel, equipment, materials, and logistical requirements to ensure project readiness.
• Maintain project schedules, work orders, purchase orders, and operational records within company systems.
• Monitor project activity and communicate status updates to key stakeholders.
• Review vendor invoices and project-related expenses to ensure accuracy and budget alignment.
• Reconcile discrepancies and support project closeout activities.
• Identify operational risks and implement solutions that improve efficiency, utilization, and project performance.
• Support continuous improvement efforts affecting scheduling, coordination, logistics, and field service operations.
• Ensure customer commitments are met while maximizing technician utilization and project profitability.

Skills

Operational planning

Scheduling

Project coordination

Vendor management

Budget awareness

Education

Associate degree in Business/Supply Chain/Operations Management or related

Tools

Microsoft Dynamics 365

CRM platforms

Enterprise systems

Job description

Delta Star Inc. is seeking a detail‑oriented Field Service Coordinator to lead the operational planning and logistics for field service projects from award to closeout.

You will coordinate technicians, equipment, materials, and vendors to ensure on‑time, on‑budget delivery while maintaining strong customer satisfaction and project profitability. This role requires collaboration with Project Managers, Field Service Managers, Sales, Engineering, and Supply Chain, with a focus on risk management,