Field Service & Parts Coordinator

Sunbelt Rentals; Myrtle Beach (SC); On-site; USD 2,066,000 - 3,306,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Tuition Reimbursement

Employee Assistance Program

Paid Holidays and Paid Time Off

Job summary

Sunbelt Rentals in Myrtle Beach, SC is seeking a Service Coordinator to organize the servicing of company and customer equipment efficiently. You will arrange field service dispatch, manage parts supply, and support the Parts Department to keep inventory aligned with demand.

Responsibilities include coordinating preventive maintenance, handling customer inquiries, and ensuring equipment is available when needed. Prior experience with inventory and service dispatch is a plus.

Qualifications

• High School Diploma, preferred.
• Valid driver's license.
• Strong experience with parts inventory management.
• Knowledge of purchasing process including optimum order sizing for reduced cost.
• Basic computer skills.
• Supervisory skills.
• Personal and professional integrity.
• Flexible approach to problem solving.

Responsibilities

• Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance.
• Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers.
• Directs the supply of parts to shop mechanics, other branches and customers.
• Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs.
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
• Orders parts in order to maintain adequate supplies.
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
• Handles customer complaints regarding equipment condition or operation.
• Perform other duties assigned as assigned by the manager.

Skills

Parts inventory

Purchasing process

Basic computer skills

Supervisory skills

Problem solving

Integrity

Flexibility

Education

High School Diploma

Job description

Sunbelt Rentals in Myrtle Beach, SC is seeking a Service Coordinator to organize the servicing of company and customer equipment efficiently. You will arrange field service dispatch, manage parts supply, and support the Parts Department to keep inventory aligned with demand.

Responsibilities include coordinating preventive maintenance, handling customer inquiries, and ensuring equipment is available when needed. Prior experience with inventory and service dispatch is a plus.