Service Coordinator

Sunbelt Rentals; Myrtle Beach (SC); On-site; USD 2,066,000 - 3,306,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Tuition Reimbursement

Employee Assistance Program

Paid Holidays and Paid Time Off

Job summary

Sunbelt Rentals in Myrtle Beach, SC is seeking a Service Coordinator to organize the servicing of company and customer equipment efficiently. You will arrange field service dispatch, manage parts supply, and support the Parts Department to keep inventory aligned with demand.

Responsibilities include coordinating preventive maintenance, handling customer inquiries, and ensuring equipment is available when needed. Prior experience with inventory and service dispatch is a plus.

Qualifications

• High School Diploma, preferred.
• Valid driver's license.
• Strong experience with parts inventory management.
• Knowledge of purchasing process including optimum order sizing for reduced cost.
• Basic computer skills.
• Supervisory skills.
• Personal and professional integrity.
• Flexible approach to problem solving.

Responsibilities

• Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance.
• Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers.
• Directs the supply of parts to shop mechanics, other branches and customers.
• Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs.
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
• Orders parts in order to maintain adequate supplies.
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
• Handles customer complaints regarding equipment condition or operation.
• Perform other duties assigned as assigned by the manager.

Skills

Parts inventory

Purchasing process

Basic computer skills

Supervisory skills

Problem solving

Integrity

Flexibility

Education

High School Diploma

Job description

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Service Coordinator Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Coordinator. As a Service Coordinator, you will coordinate the servicing of company and customer equipment in a timely and effective manner.

DUTIES & RESPONSIBILITIES

• Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance
• Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers
• Directs the supply of parts to shop mechanics, other branches and customers.
• Directs the operations of the Parts Department in order to maintain appropriate inventories and minimize costs
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
• Orders parts in order to maintain adequate supplies.
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
• Handles customer complaints regarding equipment condition or operation.
• Perform other duties assigned as assigned by the manager.

QUALIFICATIONS

• High School Diploma, preferred
• Valid driver's license
• Strong experience with parts inventory management
• Knowledge of purchasing process including optimum order sizing for reduced cost.
• Basic computer skills
• Supervisory skills
• Personal and professional integrity
• Flexible of approach to problem solving

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $18.04 - 24.80 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Benefits package for full-time employees

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date.

Paid time off

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job. Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more.

At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers.

All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers.

Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow! We are proud to offer the following benefits: Medical/Dental/Vision Insurance 401(k) Retirement Plan - US RRS Plan – CAN Paid Parental Leave Paid Holidays and Paid Time Off Tuition Reimbursement And many more Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts.

Service offerings

• Climate Control Services
• Industrial Services
• Tools & Equipment
• Oil & Gas Services
• Power & HVAC Services
• Pile Driving Services
• Pump Solutions
• Scaffold Services
• Remediation and Restoration