Field Service Operations Leader

Motion; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick leave

Holiday pay

Job summary

Motion in Pittsburgh is seeking an MI Field Service Manager to plan, manage, review, and execute field service operations for a large-scale shop, driving output and quality objectives. The role includes hiring, training, coaching a team of 2–5 employees, overseeing expenses, inventory, safety, and audits, and ensuring procedures are followed.

A high school diploma or GED and 10+ years of related experience are required.

Qualifications

• Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.

Responsibilities

• Manages and review all operating expenses at assigned facility.
• Manages hiring and firing of all personnel at assigned facility.
• Manages all inventory items assigned to facility.
• Oversees and review all safety and financial audits.
• Makes sure the location has a schedule board and it is updated daily.
• Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.
• Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
• Develops a documented succession plan for their location.
• Provides coaching and feedback to all employees.
• Performs other duties as assigned.

Skills

Specific knowledge of field service

Teamwork in field

Positive attitude

Work ethic

Interpersonal skills

Analytical skills

Problem solving

Calm under pressure

Communication skills

Job description

Motion in Pittsburgh is seeking an MI Field Service Manager to plan, manage, review, and execute field service operations for a large-scale shop, driving output and quality objectives. The role includes hiring, training, coaching a team of 2–5 employees, overseeing expenses, inventory, safety, and audits, and ensuring procedures are followed.

A high school diploma or GED and 10+ years of related experience are required.