Field Service Operations Lead – NYC

KONE, Inc; New York (NY); On-site; USD 121,000 - 159,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

401K Employer Match

Health Insurance

Medical, Prescription, Dental and Vis}

Job summary

KONE New York, NY is seeking a Service Supervisor to lead local service operations, manage a team, and coordinate with customers to ensure reliable elevators, escalators, and doors.

You will bring 2+ years of maintenance and supervisory experience, ideally with a union-represented workforce, and use your associates degree to guide operations. KONE offers a collaborative culture and competitive benefits.

Qualifications

• 2+ years of relevant maintenance experience.
• Supervisory experience, ideally leading a union represented workforce.
• Associates degree in a related field or equivalent work experience.

Responsibilities

• Drive service operations for the territory while collaborating with customers and peers.
• Promote safety and quality goals to achieve customer satisfaction and profitability.
• Schedule management and team performance oversight.
• Collaborate with all levels of the organization to meet business goals.

Skills

Maintenance expertise

Supervisory experience

Union workforce experience

Safety guidelines adherence

Team leadership

Education

Associates' degree in related field

Job description

KONE New York, NY is seeking a Service Supervisor to lead local service operations, manage a team, and coordinate with customers to ensure reliable elevators, escalators, and doors.

You will bring 2+ years of maintenance and supervisory experience, ideally with a union-represented workforce, and use your associates degree to guide operations. KONE offers a collaborative culture and competitive benefits.