District Sales Manager, Service & Solutions

KONE; New York (NY); On-site; USD 193,000 - 253,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

401K Employer Match

Health Insurance

Annual Bonus 25% Target Incentive

Job summary

KONE is seeking a District Service Sales Manager for the New York Metro District. You will manage the development of our service business sales, drive an outside-in customer service mindset, and ensure profitable growth across New York City, New Jersey, and surrounding markets.

You will apply solution selling and strong relationship skills to expand our customer base and service offerings. The role requires 7+ years in solution selling/account management, preferably in service or product sales,

Qualifications

• 7+ years of solution selling and account management experience.
• Experience in service or product sales preferred.
• Ability to communicate, present and influence credibly at all levels.
• Strong mentoring, coaching and people management skills.
• Bachelor’s degree or 7+ years relevant experience in a comparable industry.

Responsibilities

• Develop the service business sales for the New York metro area.
• Drive an outside-in customer service mindset to meet customer needs.
• Ensure profitable growth and reinforce KONE’s sales initiatives.
• Leverage the company’s solution selling methodology to expand customer base.

Skills

Solution selling

Account management

Communication

People management

Strategic sales

Education

Bachelor's degree or equivalent

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Are you ready to make your next career move to join our team and manage your own local portfolio as a District Service Sales Manager for our New York Metro District? Our district covers all five boroughs of New York City, as well as New Jersey.

To be considered, you should have:

• Be familiar with or interested in learning a solution selling methodology such as Sandler.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Excellent mentoring, coaching and people management skills.
• Ability to design and implement a strategic sales plan that expands company’s customer base and ensures its strong presence.
• Ability to conduct financial analysis for the purpose of making sound business decisions.

If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our District Service Sales Manager, you will be responsible for the development of our service business sales and would drive an outside-in customer service mindset to meet our customers’ needs. You will ensure the profitable growth of the business and reinforce KONE’s solution selling methodology / drive implementation of KONE sales initiatives. You will bring 7+ years solution selling and account management experience, preferably in service or product sales.

You will use the knowledge gained when obtaining your bachelor’s degree or 7+ years of relevant working experience within a comparable industry. Come share your passion and energy to make a positive impact at KONE for our customers and your career!

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. We will consider for employment all qualified applicants, including qualified applicants with arrest or conviction records, in accordance with applicable federal, state, and local fair chance laws.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We’re proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation. We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation. We care about the communities where we live and work.

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

The hiring range for this role is $192,600.00 – $252,735.00. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation: KONE Annual Bonus plan at 25% Target Incentive based on achievement of company goals and individual goals.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.