FIELD SERVICE MECHANIC-DULUTH/SUPERIOR AREA

Wolter, Inc.; Eau Claire (WI); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Signing bonus

Company vehicle

Training provided

Job summary

Wolter, Inc. is seeking a Field Service Mechanic to service customers in the Superior/Duluth area from our Eau Claire location. Travel to customer sites to repair powered industrial equipment, with a company van and field support provided.

Signing bonus is available for qualified technicians; extensive training is provided. We offer a comprehensive benefits package and a fast-growing, service-focused environment where you’ll work with a family-like team and contribute to improving productivity

Qualifications

• Must have very good skills in repairing powered industrial equipment with 2+ years of experience repairing forklift trucks and/or related products.
• Must complete training courses as required.
• Strong customer orientation and good communication skills.
• Written and verbal communication proficiency.
• Time management to juggle multiple priorities.
• Basic computer proficiency and laptop fundamentals.
• Must own tools necessary to perform repairs per our tool list.
• Valid driver’s license and good driving record.
• Certified to operate material handling equipment (training provided).
• Commitment to company vision and mission.

Responsibilities

• Complete all service jobs assigned to you.
• Communicate with the Road Lead Technician about issues or needs.
• Attend training classes to stay updated on products.
• Complete and submit paperwork daily (timecards, reports with customer signatures).
• Coordinate with dispatcher/service office on status and new jobs.
• Identify jobs to send to the shop for repair when appropriate.
• Develop and maintain relationships with territory sales reps.
• Adhere to safety rules and policies at all times.

Skills

Strong communication

Customer orientation

Time management

Basic computer skills

Own tools to perform repairs

Valid driver’s license

Certified to operate MHE

Team/field service mindset

Tools

Tools to perform repairs

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FIELD SERVICE MECHANIC-DULUTH/SUPERIOR AREA

Full Time Craft Workers Eau Claire, Eau Claire, WI, US

5 days ago Requisition ID: 1727

Salary Range: $28.00 To $38.00 Hourly

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking dynamic Field Service Technicians to join our rapidly growing team out of our Eau Claire location. We are looking for Technicians to service our customers in the Superior/Duluth area. Field Service Technicians are responsible for traveling to our customer locations and repairing their powered industrial equipment, such as forklift trucks, aerial equipment, floor cleaning equipment, etc. Technicians are provided with a company service van, service laptop, iPad, credit card, and cell phone. We have internal support staff to assist, as well as free technical training through our factory certified in-house trainers, and in-the-field technical support!

We are currently offering a signing bonus for qualified Field Technicians!

Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we're on a mission to move, store, and power the world more efficiently. You're part of a team that is connected like family and committed to making an impact.

Who we are:
Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

What we offer:

A complete benefit package including:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Position Responsibilities:

• Complete all service jobs that are assigned to you.
• Communicate with the Road Lead Technician on any unusual service problems encountered or for any technical assistance needed.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (timecards, maintenance reports with customers' signature).
• Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
• Identify jobs that should be sent to our shop for repair (due to complexity or safety reasons) and recommend they be sent in.
• Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
• Always adhere to safety rules and policies at all times.

Essential skills and experience:

• Must have very good skills in repairing powered industrial equipment, with a minimum of two (2) years of experience repairing forklift trucks and/or other products we represent, to include all types of gas, diesel, and electric trucks.
• Must successfully complete any training courses required.
• Strong customer orientation.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Basic computer proficiency and laptop fundamentals.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must have a valid driver's license and good driving record.
• Must be certified to operate material handling equipment (we will train).
• Commitment to company vision and mission.

Physical demands: Employee frequently lifts up to 50 pounds, occasionally up to 75 pounds, and rarely up to 100 pounds. Employee is required to frequently stand, recline (lying on back), kneel, walk, twist, reach, and use feet to repair and operate machinery. Employee is required to occasionally sit, stoop, crouch, squat, climb, and crawl. Constant use of hands and fingers to finger, handle, or feel objects, tools, or controls, computer equipment, and other office equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have listening, speaking, and writing skills to communicate with customers and service office.

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