FIELD SERVICE MECHANIC

Wolter; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in material handling solutions is seeking a Field Service Mechanic to join their team in Indianapolis. The role involves repairing powered industrial equipment, providing excellent customer service, and ensuring safety compliance. Technicians will receive comprehensive training and support, along with a competitive benefits package including medical insurance and a 401(k) plan. A signing bonus is available for qualified candidates.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life and Disability Insurance

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Tool Loans and Insurance

Uniforms and Safety Subsidies

Paid Time Off and Holidays

Qualifications

• At least two years of experience repairing powered industrial equipment.
• Strong customer service and communication skills required.

Responsibilities

• Complete all assigned service jobs at customer locations.
• Coordinate with dispatch on job status and availability.

Skills

Customer Service

Communication

Time Management

Tools

Repair Tools

Job description

Join to apply for the FIELD SERVICE MECHANIC role at Wolter

We are seeking dynamic Field Service Technicians to join our rapidly growing team based in Indianapolis. Responsibilities include traveling to customer locations to repair powered industrial equipment such as forklift trucks, aerial equipment, and floor cleaning equipment. Technicians are provided with a company service van, service laptop, iPad, credit card, and cell phone. We offer internal support staff, free technical training through factory-certified trainers, and in-the-field support.

Currently, we are offering a signing bonus for qualified Field Technicians!

Wolter, Inc. is among the fastest-growing privately owned companies, committed to improving efficiency in material handling and power solutions since 1962. Our offerings include equipment sales, service, training, robotics, automation, and more.

We provide a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life and Disability Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Tool Loans and Insurance
• Uniforms and Safety Subsidies
• Paid Time Off and Holidays

Position Responsibilities:

1. Complete all assigned service jobs.
2. Communicate with the Road Lead Technician regarding technical issues or problems.
3. Attend training to stay updated on products.
4. Complete and submit all paperwork daily.
5. Coordinate with dispatch on job status and availability.
6. Identify complex repairs for shop referral.
7. Maintain relationships with sales representatives regarding sales opportunities.
8. Adhere to safety policies at all times.

Essential Skills and Experience:

1. At least two years of experience repairing powered industrial equipment, including gas, diesel, and electric trucks.
2. Completion of required training courses.
3. Strong customer service skills.
4. Excellent communication skills, both written and verbal.
5. Effective time management skills.
6. Basic computer skills and familiarity with laptops.
7. Own necessary repair tools as per our list.
8. Valid driver’s license with a good driving record.
9. Certification to operate material handling equipment (training provided).
10. Alignment with company mission and vision.

We are an Equal Opportunity Employer, considering all qualified applicants without discrimination. Employment is contingent upon a satisfactory drug screen and driving record.