Field Service Manager - Lead & Develop Field Technicians

EchoStar; Marietta (GA); On-site; USD 63,150 - 90,000; Full time

Benefits offered by this job

Health perks

401(k) plan with company match

Flexible time away plan

Job summary

EchoStar is looking for a Field Service Manager in Marietta, Georgia, to lead the Field Service Technician team and ensure exceptional customer satisfaction. The role requires strong leadership, problem-solving abilities, and excellent interpersonal skills. Responsibilities include training technicians and managing performance to support customer service excellence.

With a competitive starting salary of $63,150 to $90,000 annually plus bonuses, the position offers professional growth opportunities along with benefits such as health perks, 401(k) plans, and flexible time off.

Qualifications

• Strong competency in leading and developing teams.
• Ability to read safety rules and manuals.
• Excellent presentation and facilitation skills.
• Willing to work flexible hours, including weekends.

Responsibilities

• Provide leadership and direction to the Field Service Technician team.
• Ensure 100% customer satisfaction.
• Train and evaluate team members on service quality.
• Manage fleet maintenance and customer escalations.

Skills

Leadership and coaching

Problem-solving abilities

Excellent communication skills

Ability to lift and move heavy weights

Flexibility in work hours

Job description

EchoStar is looking for a Field Service Manager in Marietta, Georgia, to lead the Field Service Technician team and ensure exceptional customer satisfaction. The role requires strong leadership, problem-solving abilities, and excellent interpersonal skills. Responsibilities include training technicians and managing performance to support customer service excellence.

With a competitive starting salary of $63,150 to $90,000 annually plus bonuses, the position offers professional growth opportunities along with benefits such as health perks, 401(k) plans, and flexible time off.