Field Service Manager - Growth & Operations Leader

Shermco Industries, Inc.; Corpus Christi (TX); On-site; USD 156,000 - 187,000; Full time

Job summary

Shermco Industries, Inc. in Corpus Christi, Texas, seeks an experienced operations leader to oversee department performance, staff planning, and strategic direction for sales and service teams. This role emphasizes accountability for budgets, forecasts, and continuous improvement.

You will mentor managers, coordinate with HR and regional management, ensure quality and safety compliance, and drive company-wide customer solutions while travel is required up to 25%.

Qualifications

• 5+ years of leadership experience in a related industry.
• Bachelor’s degree in business, engineering, or related field preferred.
• Ability to mentor, coach, and lead technical teams.
• Proficiency with Microsoft Office Suite.
• Strong business acumen with P&L analysis and forecasting.
• Willingness to travel overnight (up to 25%).
• Valid driver's license with a clean driving record.
• Must pass pre-employment drug screening, background check, and physical examination.

Responsibilities

• Monitor and analyze department performance metrics including utilization, staffing levels, work-in-progress, and forecasts.
• Review departmental P&L reports, identify trends, discrepancies, and implement corrective actions where needed.
• Participate in the development and execution of annual business plans.
• Lead business development efforts, providing strategic direction and oversight to the sales team.
• Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff.
• Promote and enforce company safety policies and ensure participation in new hire and annual safety training.
• Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures.
• Collaborate with other branch and department managers to deliver seamless, company-wide customer solutions.
• Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.
• Mentor and develop subordinate managers to strengthen leadership and technical capabilities.
• Perform other duties as needed to support organizational success.

Skills

Leadership

Mentoring

Communication

Forecasting

Problem-solving

Education

Bachelor's degree preferred

High school diploma required

Tools

Microsoft Office Suite

Job description

Shermco Industries, Inc. in Corpus Christi, Texas, seeks an experienced operations leader to oversee department performance, staff planning, and strategic direction for sales and service teams. This role emphasizes accountability for budgets, forecasts, and continuous improvement.

You will mentor managers, coordinate with HR and regional management, ensure quality and safety compliance, and drive company-wide customer solutions while travel is required up to 25%.