Field Service Manager

POWERX; Chicago (IL); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Incentives for Certifications

Referral Bonus Program

Tuition Reimbursement

Medical, dental, vision, LTD, STD, and

401k with a company match

Performance Program

Paid Parental Leave

PTO including Wellness Days and Paid H

Descripción de la vacante

POWERX is seeking a Field Service Manager to lead the Testing Department, directing strategic initiatives and coordinating testing operations. The role focuses on delivering high-quality service and supporting the department with mentorship and professional leadership across teams.

The Manager will collaborate with Accounting/Finance, Sales, and Human Resources to align goals and ensure excellent customer support.

Responsabilidades

• Oversee day-to-day operations of the Testing Department.
• Assist Operations Manager with project percentage of completion, billing meetings, and best practices.
• Prepare reports and debriefs for Operations.

Descripción del empleo

About Us

At POWERX, we make power work.

We deliver engineering, protection and control, commissioning, NETA field services, and compliance, supporting the full lifecycle of power infrastructure.

With a multinational footprint across the United States and Canada, we bring technical depth and field-proven experience to every project.

POWERX is built on four pillars, with our people as the foundation.

Guided by our values, HEART, our people-first culture shapes how we show up for each other and for our clients because we believe the best work comes from people who feel valued and supported.

That commitment to excellence has been recognized nationally, including Great Place to Work, Fortune Best Workplace in Construction, and Power Best Companies.

In an industry where technology and complexity are ever-changing, we're ready to help you meet today's challenges while preparing for tomorrow's innovations.

Work with a team that is powered by excellence.

Our PowerX Perks

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• Paid Parental Leave
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary

The Field Service Manager provides strategic direction, leadership, and coordination of the Testing Department. This role is responsible for achieving optimal performance while providing mentorship, guidance, and support for the personnel. This individual will foster professionalism, respect, and positive attitudes among the team while ensuring excellent customer support and consistent, high-quality service. The Field Service Manager will coordinate with other departments including Accounting/Finance, Sales, and Human Resources to best support the goals of the department and the organization.

Supervisory Responsibilities

• Testing Department Head - responsible for success of testing department, directs testing department, accountable for work performed by testing department.
• Supervises: Front Line Supervisors, Scheduler, and Field Service Technicians 1-4.

Duties/Responsibilities

Operational Oversight

• Assist the Operations Manager in overseeing the day-to-day operations of the Testing Department.
• Support Operations Manager with project percentage of complete billing meetings and best practices.
• Prepare reports and debriefs for Operations.