Field Service Lead — White-Glove IT Asset Logistics

Sprout; Ashburn (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Sprout is seeking a full-time Onsite Logistics Supervisor to travel nationwide and oversee white-glove IT asset disposition projects. You will supervise labor crews, coordinate with onsite coordinators and customers, and ensure safe packing and transport of sensitive electronics.

Travel is frequent; you will work from our Woodland California facility or other US locations as assigned, with a strong focus on customer satisfaction, process improvement, and cross-functional collaboration across

Qualifications

• MS Office proficiency (Outlook, Word, Excel).
• Experience in onsite logistics or ITAD workflows is preferred.
• Willingness to obtain or maintain DG/Hazmat certification for batteries and packaging.

Responsibilities

• Oversee onsite white-glove service projects across the US, coordinating with coordinators, PMs, and labor crews.
• Interpret scopes of work and lead hands-on execution of tasks while ensuring safety and quality.
• Ensure contractors adhere to defined scopes and Sprout’s standards of excellence and customer service.

Skills

Willingness to learn

DG/Hazmat handling

IT asset protection

Labor safety & handling

Onsite leadership

Travel planning

Strong communication

Education

None

Tools

MS Office

Job description

Sprout is seeking a full-time Onsite Logistics Supervisor to travel nationwide and oversee white-glove IT asset disposition projects. You will supervise labor crews, coordinate with onsite coordinators and customers, and ensure safe packing and transport of sensitive electronics.

Travel is frequent; you will work from our Woodland California facility or other US locations as assigned, with a strong focus on customer satisfaction, process improvement, and cross-functional collaboration across