Field Operations Leader, White-Glove Logistics

Sproutup; Ashburn (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Sproutup is seeking a logistics supervisor to travel domestically and oversee on-site services for IT asset disposition projects across the US. You will coordinate labor crews, manage scopes of work, and ensure safe handling of sensitive electronics with a focus on customer satisfaction.

Responsibilities include collaborating with coordinators, project managers, and transport partners, optimizing labor efficiency, and maintaining strong client relationships through effective communication and

Qualifications

• MS Office proficiency including Outlook, Word and Excel.
• DG/Hazmat certification or willingness to become certified (Lithium-Ion packaging).
• Experience with IT assets and high‑value asset protection, with reverse logistics preferred.
• Experience with onsite logistics services including audit, reconciliation, packaging, warehousing and transport.
• Experience in sensitive environments like client offices or datacenters is highly preferred.
• Experience traveling and planning travel autonomously and responsibly.
• Demonstrated leadership coordinating teams for tactical onsite execution.
• Experience optimizing labor activities and reducing waste.

Responsibilities

• Travel domestically to oversee onsite services and logistics activities.
• Lead onsite labor crews and coordinate with project managers and coordinators.
• Ensure contractors follow defined scopes and meet Sprout's standards.
• Coordinate with transportation partners and customers to collect and transport goods.
• Oversee safe packing, loading and transport of sensitive electronics.
• Suggest process improvements for planning and customer experience.
• Maintain communication with stakeholders and provide post-job completion notes.

Skills

MS Office

DG/Hazmat cert

IT assets knowledge

Onsite logistics

Event logistics

Travel planning

Leadership

Inventory management

Job description

Sproutup is seeking a logistics supervisor to travel domestically and oversee on-site services for IT asset disposition projects across the US. You will coordinate labor crews, manage scopes of work, and ensure safe handling of sensitive electronics with a focus on customer satisfaction.

Responsibilities include collaborating with coordinators, project managers, and transport partners, optimizing labor efficiency, and maintaining strong client relationships through effective communication and