Field Service Lead — Customer-Facing Tech & Ops Coach

Estis by Flowco; Town of Texas (WI); On-site; USD 60,000 - 86,000; Full time

Job summary

Estis by Flowco is seeking a Field Service Supervisor in Wisconsin to support Area Supervisor with technical and operational leadership. You will help deploy equipment and personnel to job sites, oversee preventive maintenance, and ensure safety and service policy compliance while driving profitability.

The role emphasizes customer interaction, process optimization, and performance measurement across service delivery in a defined geography.

Qualifications

• Strong customer service and leadership skills.
• Proficient with Microsoft Office and PC skills.
• Excellent written and verbal communication.
• Experience in planning, scheduling, and process management.
• Valid driver’s license with clean driving record.
• Willingness to travel extensively.

Responsibilities

• Assist Area Supervisor with profitability and operational leadership.
• Deploy equipment, materials and personnel to job sites efficiently.
• Ensure preventive maintenance and call-out/repair execution in assigned areas.
• Coordinate deployment to optimize utilization and minimize costs.
• Measure team performance against set metrics and implement improvements.
• Act as customer-facing representative and provide technical/operational expertise.
• Assist in budget development and implementation of standards and processes.

Job description

Estis by Flowco is seeking a Field Service Supervisor in Wisconsin to support Area Supervisor with technical and operational leadership. You will help deploy equipment and personnel to job sites, oversee preventive maintenance, and ensure safety and service policy compliance while driving profitability.

The role emphasizes customer interaction, process optimization, and performance measurement across service delivery in a defined geography.