Field Service & Installation Technician

TraXtion; Irving (TX); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Competitive pay and incentives

Benefits package for health and work‑l

Flexible scheduling

Paid time off and holidays

Tools/resources to support success

Inclusive workplace

Job summary

TraXtion is seeking an Installation Service Technician to install, service, and support TraXtion equipment at client locations. The role requires technical proficiency, on-site professionalism, and the ability to work independently on varied environments.

Responsibilities include performing site surveys, wiring hardware, testing, and providing clear operating instructions. You will travel up to 90% and must lift up to 80 lbs, with a focus on safe, compliant installations.

Qualifications

• High school diploma or equivalent (trade school or college preferred).
• Minimum 3 years of experience installing, servicing, or troubleshooting technical equipment.
• Strong mechanical and problem-solving skills with the ability to work independently.
• Proficiency with PCs, tablets, and Microsoft Office applications.
• Ability to lift up to 80 lbs and work in varied environments (indoor/outdoor, ladders, confined spaces).
• Valid driver’s license and ability to travel up to 90% (including Canada, Hawaii, and Puerto Rico).

Responsibilities

• Travel to customer sites for equipment installations and service calls, providing timely, professional, and high-quality support.
• Conduct site surveys to determine optimal equipment placement and installation requirements.
• Install all necessary hardware, cables, and molding for TraXtion systems, ensuring functionality and safety compliance.
• Perform diagnostic testing, troubleshoot issues, and collaborate with support and engineering teams to resolve technical challenges.
• Operate and maintain tools and power tools safely and efficiently.
• Document installation details, service activity, and system performance for each task.
• Provide clients with clear verbal and written instructions for equipment operation and maintenance.
• Maintain familiarity with TraXtion product lines, including hardware specs and updates.

Skills

Mechanical aptitude

Troubleshooting

PCs/tablets/MS Office

Ability to lift up to 80 lbs

Willingness to travel up to 90%

Strong communication

Education

High school diploma or equivalent

Tools

Ethernet networking

Job description

TraXtion is seeking an Installation Service Technician to install, service, and support TraXtion equipment at client locations. The role requires technical proficiency, on-site professionalism, and the ability to work independently on varied environments.

Responsibilities include performing site surveys, wiring hardware, testing, and providing clear operating instructions. You will travel up to 90% and must lift up to 80 lbs, with a focus on safe, compliant installations.