Field Service & Install Technician – Equipment Repair & Training

Mark VII - Clean Cars®; Concord (NH); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health & Wellness: Medical, dental, &

401(k) plan

Paid time off & holidays

Voluntary insurance options

Professional development opportunities

Job summary

Mark VII - Clean Cars® is seeking a Service & Install Technician to perform equipment maintenance, repairs, and documentation in the field with minimal supervision. You will identify system improvements to boost reliability and reduce customer costs.

Responsibilities include preventive maintenance, troubleshooting across chemical, mechanical, electrical, and electronic systems including PLCs, providing on-site training, and collaborating with customers to ensure clear communication and superior

Qualifications

• 3-5 years relevant field experience.
• Requires technical knowledge and ability to develop improved methods for fulfilling responsibilities.

Responsibilities

• Performs periodically scheduled and preventive maintenance on equipment as assigned by Dispatch.
• Responsible for accurately troubleshooting chemical, mechanical, electrical, and electronic equipment, PLC controllers and power supplies.
• Performs diagnostic analysis.
• Provide sound technical assistance to all customers and distributors.
• Provide on-site technical training for customer personnel pertaining to use, operation, and maintenance.
• May assist in the installation of new carwash equipment.
• Performs repairs and corrects malfunctions as necessary.
• Modifies or updates equipment when required.
• Maintains tools, test equipment, and materials in a professional manner.
• Maintains all company owned and leased equipment in proper condition.
• Operate vehicle in a safe and courteous manner, while obeying local laws and regulations.
• May work with processes that are unique or peculiar to customer needs.
• Involved in the problem-solving process regarding customer complaints.
• Interfaces with customers and related company personnel to ensure effective communication and dissemination of information required in establishing superior customer service.
• Keep abreast of new developments and innovations leading to improved departmental and company performance.
• Accurately perceives information from others.
• Assures appropriate flow of information and reports matters clearly, concisely, and accurately.

Skills

MS Office

Electrical diagrams

Low voltage control

Three-phase power

Communication

Troubleshooting

Job description

Mark VII - Clean Cars® is seeking a Service & Install Technician to perform equipment maintenance, repairs, and documentation in the field with minimal supervision. You will identify system improvements to boost reliability and reduce customer costs.

Responsibilities include preventive maintenance, troubleshooting across chemical, mechanical, electrical, and electronic systems including PLCs, providing on-site training, and collaborating with customers to ensure clear communication and superior