Field Service Growth Leader

Numotion; Columbus (OH); Vor Ort; USD 165.000 - 190.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401k

Life Insurance

Zusammenfassung

Numotion is seeking a Vice President of Field Service to lead the Northeast Zone, driving customer satisfaction, growth, and profitability across multiple locations. The role partners with Sales, Ops, and Service to set strategy and execute initiatives that enhance service quality and efficiency.

The ideal candidate has extensive healthcare operations leadership experience, success in building and developing teams, and a demonstrated ability to navigate a matrixed organization while prioritizing

Qualifikationen

• Bachelor's degree or equivalent with substantial operational responsibility.
• 7+ years' operational management experience.
• 5+ years' healthcare operations experience with multi-location oversight and team leadership.

Aufgaben

• Lead and develop the service team; set goals for customer service, quality, productivity, and timelines.
• Direct strategy, resource allocation, and execution to drive profitability growth.
• Forecast activity and costs; review budgeting analyses for territory performance.
• Ensure adherence to policies; align branch activities with long-range goals.
• Lead best practices in service and repair across the territory.
• Stay informed on industry trends affecting growth and funding for rehab products.
• Collaborate with cross-functional leaders to align processes with shared objectives.
• Uphold Numotion leadership principles and compliance in all actions.
• Provide exceptional internal and external customer service and issue resolution.

Kenntnisse

Executive leadership

Healthcare operations

Multi-location management

Strategic planning

Team development

Ausbildung

Bachelor's Degree in related field

Tools

MS Excel

MS PowerPoint

Jobbeschreibung

Numotion is seeking a Vice President of Field Service to lead the Northeast Zone, driving customer satisfaction, growth, and profitability across multiple locations. The role partners with Sales, Ops, and Service to set strategy and execute initiatives that enhance service quality and efficiency.

The ideal candidate has extensive healthcare operations leadership experience, success in building and developing teams, and a demonstrated ability to navigate a matrixed organization while prioritizing