Field Service Generator Technician

Nardone Electric; Woburn (MA); On-site; USD 34,440,000 - 52,349,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Paid time off

Prescription drug insurance

Professional development assistance

Vision insurance

Job summary

Nardone Electric is seeking a Field Service Generator Technician to service and maintain generator service contracts across Massachusetts. The role involves diagnosing, repairing diesel and natural gas generators (8kW–2,000kW), performing PMs, and supporting on-call coverage.

Safe work practices, driving a company vehicle, and accurate documentation are required. A High School Diploma and a valid driver's license are needed; Kohler/Generac certification is a plus.

Qualifications

• High School Diploma or equivalent required.
• Technical degree or certification is a plus.
• Kohler and Generac certification preferred; company-funded opportunities available.

Responsibilities

• Service, diagnose and repair diesel and natural gas generators (8 kW to 2,000 kW) and transfer switches.
• Perform preventive maintenance including oil changes and load testing.
• Read manuals and schematics, follow safety protocols.
• Travel and work offsite at customer sites; manage company equipment and vehicle.
• On-call rotation and after-hours support as needed.

Skills

Diesel generator knowledge

Natural gas generator knowledge

Customer service

On-site field service

Education

High School Diploma or equivalent

Technical degree or certification (a plus)

Kohler and/or Generac certification preferred

Job description

Position Summary/Objective:

We are currently seeking qualified applicants to join our family team of over 42 years. This position is for permanent and full-time employment to work within the state of Massachusetts. The Field Service Generator Technician plays a critical role on our Generator Service Team. This role is responsible for servicing and maintaining our generator service contracts.

Primary Duties and Responsibilities:

• Service, diagnose and repair all components of diesel and natural gas engine generators (8kw to 2,000kw), transfer switches and service gear.
• Performs preventative maintenance tasks, including oil changes, lubrication and load testing.
• Read and apply technical manuals, point-to-point diagrams, and schematics.
• Follows safety protocols.
• Responsible for company-owned equipment and vehicle.
• Complies with company policies, procedures and standards of conduct and appearance to reflect positively on the company image.
• Other duties as assigned.

Position Type/Expected Hours of Work:

This is a full-time hourly position that requires flexibility to accommodate our customers’ needs and schedules. Employee is expected to work an identified schedule every day based on business need. Availability for on-call rotation and after hours emergencies, and accessible to collaborate with on-call techs when necessary.

Supervisor Responsibility

This position has no direct supervisor responsibilities.

Competencies:

• Knowledge of diesel and natural gas generators
• High energy and passion for our service mission are essential
• Positive attitude and excellent customer relationship skills
• Willingness to learn and use new technologies, including ongoing training both online and out of state.
• Excellent time-management skills.
• Comfortable working independently.
• Able to communicate clearly with our customers.
• Strong written and verbal communication skills.

Qualifications and Education Requirements:

• Clean driving record and valid driver’s license.
• High School Diploma or equivalent.
• Technical degree or certification a plus.
• Kohler and/or Generac certification preferred, willing to get company-funded certification if not.
• Minimum of 1 year of experience.

Workplace Environment:

Environmental & Working Conditions: This position works primarily offsite on commercial, industrial and residential properties.

Manual Duties/Physical Requirements:

Ability to lift and carry up to 50 lbs., sit and stand for extended periods of time, climb stairs, bend, reach overhead, kneel and balance to meet the physical requirements of this position.

Work is often done in a time sensitive and demanding environment. There are often important deadlines and the requirement to coordinate work on multiple complex assignments at the same time.

Must pass a background check performed on all employees at time of employment and periodically during employment.

AAP/EEO Statement:

Nardone Electrical Corporation (NEC) is an equal opportunity employer. No applicant for employment or employee of NEC is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, marital status, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service or other legally protected status in its employment pursuant to state and federal laws.

Other Duties

Please note this job description is not designed to cover or contain an exhaustive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will change from time to time to meet the needs of the department, our company and our customers. Employees are expected to perform duties as assigned, even if they fall outside this job description.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Prescription drug insurance
• Professional development assistance
• Vision insurance

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road