Generator Service Technician & Installer

L H Gault & Son Inc; Saugatuck (CT); On-site; USD 55,000 - 85,000; Full time

Job summary

L H Gault & Son Inc in Westport, CT is seeking a field service technician responsible for installation, diagnostics and service of generators at residential and light commercial sites. You will fill work orders, submit warranty claims, communicate with technical support, and inform customers about work performed, issues, quotes and payments.

This role requires on-site field work and a valid driver’s license.

Qualifications

• Current generator manufacturer certification is required.
• Forklift certification is a plus.
• Valid driver’s license is required.

Responsibilities

• Install and service auto standby residential and light commercial generators.
• Perform certified start-ups and registrations for Generac and Kohler units.
• Submit warranty paperwork and process quotes and payments.

Skills

Good computer skills

Independent work

Problem solving

Customer service

Safety conscious

Education

Current generator manufacturer certification

Forklift certification

Valid driver’s license

Job description

Full Time Westport, CT, US

2 days ago Requisition ID: 1014

JOB SUMMARY:

Responsible for the installation, diagnoses and service of generators. Filling out work orders, submitting warranty claims and talking to technical support on issues. Informing customers of work performed, any issues, submitting quotes and taking payments.

ESSENTIAL FUNTIONS:

• Service and install auto standby residential & light commercial generators
• Perform certified start-ups and registration of Generac & Kohler generators
• Submit warranty paperwork
• Familiar with electrical circuitry and control wiring
• Understand all state and national codes
• Maintain vehicle warehouse inventory and keep organized
• Rotating on call schedule for weekends, evening and holidays
• Available during high demand times and able to work additional hours

COMPETENCIES:

• Ability to work independently, multi-task, make decisions and problem solve
• Exemplify company core values of Integrity, Teamwork, Caring, Ownership
• Have a passion for ‘Enhancing the Customer Experience’
• A desire to learn new technologies and systems and a willingness to participate in continuing education
• Maintain and promote a safe working environment

REQUIRED EDUCTION & EXPERIENCE:

• Current technical certification from major generator manufactures
• Valid driver’s license

WORKING ENVIRONMENT:

100% field work. Working inside climbing up and down stairs to basements, attics, crawl spaces and other tight and confined spaces. Working outside in all weather conditions. Climbing and working from ladders. Driving a service vehicle to calls, getting in and out of a truck and getting tool and materials in and out of truck. Working with and exposed to hazardous materials daily.

PHYSICAL REQUIREMENTS:

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, twisting, lifting and pulling of parts and equipment. Must have the ability to lift and/or move items up to 85 pounds. The position requires employee to regularly talk and hear.

DIRECT REPORTS:

N/A

JOB SUMMARY:

Responsible for the installation, diagnoses and service of generators. Filling out work orders, submitting warranty claims and talking to technical support on issues. Informing customers of work performed, any issues, submitting quotes and taking payments.

ESSENTIAL FUNTIONS:

• Service and install auto standby residential & light commercial generators
• Perform certified start-ups and registration of Generac & Kohler generators
• Submit warranty paperwork

COMPETENCIES:

• Good computer skills
• Ability to work independently, multi-task, make decisions and problem solve
• Exemplify company core values of Integrity, Teamwork, Caring, Ownership
• Have a passion for ‘Enhancing the Customer Experience’
• Excellent customer service skills
• A desire to learn new technologies and systems and a willingness to participate in continuing education
• Maintain and promote a safe working environment

REQUIRED EDUCTION & EXPERIENCE:

• Current technical certification from major generator manufactures
• Valid driver’s license
• Forklift certification

WORKING ENVIRONMENT:

100% field work. Working inside climbing up and down stairs to basements, attics, crawl spaces and other tight and confined spaces. Working outside in all weather conditions. Climbing and working from ladders. Driving a service vehicle to calls, getting in and out of a truck and getting tool and materials in and out of truck. Working with and exposed to hazardous materials daily.

PHYSICAL REQUIREMENTS:

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, twisting, lifting and pulling of parts and equipment. Must have the ability to lift and/or move items up to 85 pounds. The position requires employee to regularly talk and hear.

DIRECT REPORTS:

N/A

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.