Field Service - Field Supervisor

EFCO Corp.; Memphis (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k Options

Paid Time Off (PTO)

Job summary

EFCO Corp. in Memphis, TN seeks a construction-minded professional specializing in formwork assembly. You will be responsible for training and leading customers in safe assembly practices while ensuring quality and safety standards are met. A minimum of 5 years of construction experience is required, with a focus on leadership and communication skills.

The role requires extensive travel and offers various benefits, including health insurance and 401k options. Join a company committed to innovative solutions in the construction industry.

Qualifications

• Minimum of 5 years of related construction experience; superintendent experience preferred.
• OSHA 10 mandatory, OSHA 30 preferred.
• Valid driver’s license mandatory.

Responsibilities

• Train, lead, and direct customers in safe assembly of EFCO formwork systems.
• Collaborate with Sales to develop safe, efficient formwork solutions.
• Plan and schedule field visits with district teams.

Skills

Decision-Making

Leadership

Communication

Technical Skills

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Are you a construction-minded professional with a passion for building and making a lasting impact in the industry? At EFCO, we don’t just build concrete structures, we build careers, partnerships, and opportunities. Established in 1934, we deliver innovative, cost-effective solutions that make construction safer and more efficient.

Headquartered in Des Moines, Iowa, EFCO is a growing, people-focused company committed to Quality, Integrity, Innovation, and Super Service. From engineering and design to manufacturing and field support, we help customers turn vision into reality while achieving the Lowest In-Place Concrete Cost (LIPCC).

Purpose

To provide customers the Lowest In-Place Concrete Costs by delivering hands‑on technical guidance, instruction, and oversight for EFCO’s forming systems on active job sites. This role ensures formwork is assembled, cycled, and maintained with the highest standards of safety, efficiency, and quality.

EFCO Culture & Safety Statement

Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision‑making. Embrace Innovation by being self‑aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority. We require all team members to participate in environmental, safety, and health program activities, wear required personal protective equipment, and report hazards and incidents immediately to their supervisor.

Essential Functions

On‑Site Support for Formwork Assembly (40%)

Train, lead, and direct customers in the safe and efficient assembly and cycling of EFCO formwork systems. Coach crews on proper techniques, labor organization, equipment staging, and build quality to support schedule, safety, and productivity goals. Develop and deliver operations worksheets and daily work schedules to guide field execution and reinforce efficient work practices.

Sales Support, Customer Support, and Demonstrations (40%)

Collaborate with Sales, contractors, territory managers, and engineers to develop and validate safe, efficient formwork solutions before and during projects. Create and review operations worksheets with Sales to demonstrate and support lowest‑in‑place concrete cost assumptions. Provide in‑person guidance on assembly, cycling, and sequencing; troubleshoot issues; recommend improvements; and build customer confidence in EFCO’s systems.

Scheduling & Coordination (10%)

Plan and schedule field visits with district teams while reviewing drawings, equipment lists, and job requirements in advance. Coordinate logistics and provide pre‑delivery operations worksheets and daily work schedules so customers understand assembly methods, sequencing, labor needs, and required tools before equipment arrives on site.

Reporting, Safety Talks, and Lunch & Learns (10%)

Complete Field Service Fact Sheets promptly, documenting site conditions, operational observations, customer feedback, safety concerns, and recommendations to support continuous improvement, customer satisfaction, and sales efforts. Lead and facilitate training initiatives to reinforce safe handling and efficient use of EFCO systems, including toolbox talks, safety talks, lunch and learns, and other knowledge‑sharing sessions with district teams.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of 5 years of related construction experience; superintendent experience preferred. Formwork experience preferred. Union affiliation a plus.
• Certification(s) & Qualification(s): OSHA 10 mandatory (certification provided), OSHA 30 preferred. Valid driver’s license mandatory.
• Leadership: Strong decision‑making, leadership, and communication skills.
• Computer Skills: Basic computer skills, including email, internet, word processing, spreadsheets, and file management.
• Other Requirements: Ability to read and interpret blueprints and construction plans; ability to lift, push, and pull up to 50 lbs and work comfortably in elevated positions; willingness to travel extensively (2–4 nights per week).

Core Competencies

• Technical Skills: Proficiently uses job‑specific tools, systems, and procedures.
• Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments.
• Communication: Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.
• Collaboration: Works well with others toward shared goals, contributing constructively to team efforts.
• Direction, Planning, Organization: Sets clear objectives, aligns efforts, and manages time and resources to achieve results.

Physical Demands

• Hearing – Must be able to discern warning sounds and spoken language: Frequently
• Talking – Frequently
• Walking – Frequently
• Balancing – Maintaining equilibrium when walking, climbing, crouching, sitting, standing, etc.: Constantly
• Repetitive Motions – Substantial movements (motions) of the wrists, hands, and/or fingers: Occasionally
• Sitting/Standing – Must be able to sit or stand as required for extended periods of time: Frequently
• Stooping – Bending at the waist: Occasionally
• Rotation in Standing – Occasionally
• Elevated Work – Rarely
• Squatting – Occasionally
• Kneeling – Occasionally
• Static Postures – Occasionally to Frequently
• Reaching – Occasionally
• Crouching – OccasionallyCapacity to think, concentrate and focus for long periods of time: Frequently
• Ability to read complex documents in the English language: Frequently
• Capacity to reason and make sound decisions: Frequently
• Ability to write complex documents in the English language: Frequently
• Capacity to express thoughts orally: Frequently
• Floor to waist vertical lift – Frequently 25 lbs, occasionally up to 50 lbs
• Waist to chest vertical lift – Frequently 25 lbs, occasionally up to 50 lbs
• Horizontal carry – Frequently 25 lbs, occasionally up to 50 lbs for 10 feet
• One hand carry – Frequently 25 lbs, occasionally up to 50 lbs for 10 feet
• Push horizontally – Frequently 25 lbs, occasionally 50 lbs
• Pull horizontally – Frequently 25 lbs, occasionally 50 lbs
• One hand pull right hand – Frequently 25 lbs, occasionally 50 lbs for 20 ft
• One hand pull left hand – Frequently 25 lbs, occasionally 50 lbs for 20 ft
• Left hand repetitive coupling – Frequently 50 lbs, occasionally up to 65 lbs
• Right hand repetitive coupling – Frequently 50 lbs, occasionally up to 65 lbs
• Ability to regularly perform all job functions at company office or work site
• Ability to withstand environmental conditions such as extreme heat or cold, grass, wind, sand, fumes, odors, gases, noises, etc.
• Ability to wear personal protective equipment as required
• This role will work 100% onsite at our Memphis, TN location.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Life and AD&D Insurance
• 401k Options
• Paid Time Off (PTO)
• Tuition Reimbursement
• 10 Paid Holidays
• Employee Assistance Program (EAP)

EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The company reserves the right to modify, update, change and/or make corrections to this job description at the sole discretion of senior leadership and management, at any time during the employee’s employment term.