Field Service - Field Supervisor

EFCO Forming & Shoring Solutions; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

EFCO Forming & Shoring Solutions is seeking a on-site Field Supervisor to guide the assembly and cycling of EFCO formwork systems at active job sites in Memphis, TN. You will lead crews, ensure safety, and coordinate with Sales and Engineering to optimize formwork solutions and performance.

The role emphasizes hands-on training, field problem solving, and delivering clear operations guidance to customers while maintaining EFCO's high standards of safety and quality.

Qualifications

• High school diploma or equivalent required.
• Minimum of 5 years of related construction experience.

Responsibilities

• Train, lead, and direct customers in safe assembly and cycling of EFCO formwork systems.
• Collaborate with Sales, contractors, territory managers, and engineers to develop and validate formwork solutions and support cost assumptions.
• Plan and schedule field visits with district teams and coordinate logistics.
• Document site conditions, observations, and safety concerns; deliver training and toolbox talks for EFCO systems.

Skills

Supervisory experience

Field operations

Safety compliance

Education

High school diploma

Job description

Purpose

To provide customers the Lowest In Place Concrete Costs by delivering hand-on technical guidance, instruction, and oversight for EFCO's forming systems on active job sites. This role ensures formwork is assembled, cycled, and maintained with the highest standards of safety, efficiency, and quality.

Furthermore, the Field Supervisor proactively supports LIPCC by collaborating with Sales and Engineering teams to improve formwork solutions, job-site safety, and overall efficiency before equipment reaches the field. By strengthening EFCO's reputation through proactive service, job-site problem solving, and effective customer relations, the Field Supervisor serves as EFCO's "voice in the field," carrying forward EFCO's tradition of innovation and super service in the concrete forming industry.

FCO Culture & Safety Statement

Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries - no matter how minor - immediately to their supervisor or manager.

Essential Functions

On-site Support for Formwork Assembly (40%)

Train, lead, and direct customers in the safe and efficient assembly and cycling of EFCO formwork systems. Coach crews on proper techniques, labor organization, equipment staging, build quality to support schedule, safety, and productivity goals. Develop and deliver operations worksheets and daily work schedules to guide field execution and reinforce efficient work practices.

Sales Support, Customer Support, and Demonstrations (40%)

Collaborate with Sales, contractors, territory managers, and engineers to develop and validate safe, efficient formwork solutions before and during projects. Create and review operations worksheets with Sales to demonstrate and support lowest-in-place concrete cost assumptions. Provide in-person guidance on assembly, cycling, and sequencing; troubleshooting issues; recommend improvements; and build customer confidence in EFCO's systems.

Scheduling & Coordination (10%)

Plan and schedule field visits with district teams while reviewing drawings, equipment lists, and job requirements in advance. Coordinate logistics and provide pre-delivery operations worksheets and daily work schedules so customers understand assembly methods, sequencing, labor needs, and required tools before equipment arrives on site.

Reporting, Safety Talks, and Lunch & Learns (10%)

Complete Field Service Fact Sheets promptly, documenting site conditions, operational observations, customer feedback, safety concerns, and recommendations to support continuous improvement, customer satisfaction, and sales efforts. Lead and facilitate training initiatives to reinforce safe handling and efficient use of EFCO systems, including toolbox talks, safety talks, lunch and learns, and other knowledge-sharing sessions with district teams on best practices and operational insights.

Additional duties may be assigned to meet organizational goals and priorities. Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing to meet organizational goals and priorities.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of 5 years of related construction experience